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Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎05-03-2019

HI..

Bandar Perda have no coverage .."emergency call only" 

its sooooooo bad..its 4 hours since i go back home..

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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎13-02-2017
Bad coverage at the back area of Taman Merlimau Utara. “Sometimes” i get 4g but 90% of the time i only get 3g. And when its 3g the mobile data just not working. I cant even use whatsapp. Please fix this. Thank you in advance.
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Re: Bad Coverage Area to complain

Community Manager
Posts: 8,714
Registered: ‎20-04-2015

Kindly provide information of your location and detailed feedback through MyDigi app for technical team's assessment: https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...

Your feedback will help to improve Digi services, thank you in advance.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎26-03-2019
Why in my area digi line are always interrupted and cut off... Especially at night... I'm so frustrated sometimes... If there another telco line can match your rewards plan internet surely i will change my digiline... Very... Very... Very so dissapointed...
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Re: Bad Coverage Area to complain

Support
Posts: 2,226
Registered: ‎14-04-2015

Nizam6077, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. Sorry for any inconvenience caused Smiley Sad 
Our investigation findings on your case will be published under Case Status on MyDigi. For guidelines on how to submit ur case via MyDigi, u may visit - http://goo.gl/RNWQ9s Btw, do choose the option to login to MyDigi using ur phone number ya

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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎08-04-2019
Please check your telco line at my place at batu 10 cheras next taman kota cheras. Very bad line ever. If dont have 4G servis why display 4G. Why cheat people only for profit
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Re: Bad Coverage Area to complain

Support
Posts: 2,226
Registered: ‎14-04-2015

Shahjester, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi > click Menu > Support > Network Coverage) Sorry for any inconvenience caused Smiley Sad 
Our investigation findings on your case will be published under Case Status on MyDigi. 

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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎21-04-2019
Already few days Very bad connection at Hulu yam lama, 44300 Batang Kali. If still no access I need to change others communication. Unlike your service
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Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎21-04-2019
Why Eng Ann klang area line is very poor?can fix it?
Post code:41150
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Re: Bad Coverage Area to complain

Community Manager
Posts: 8,714
Registered: ‎20-04-2015

@johnsongyw wrote:
Why Eng Ann klang area line is very poor?can fix it?
Post code:41150

Our network team will take in your feedback/report through MyDigi app. Kindly send in your feedback through the following steps on MyDigi app:  Log in Mydigi > click Menu > Support > Network Coverage


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements