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Re: Bad Coverage Area to complain

Member
Posts: 2
Registered: ‎20-07-2018

I would like to follow up my complaint on the no signal DIGi  line made on Friday, 20/7/2017 at 3.14pm.

 

DIgi  is still no signal at my area inside Miri Port, Kuala Baram, Miri, Sarawak. Untill today as at this complaint are made, this line down for 6 days, the line mostly  appeared "E'" and  '"Emergency call only" almost all the day.

 

Please fix the problem ASAP. Please make sure it properly fix. As for your info, the line  is continously  down every weeks since 3 month ago.

 

Thank u.

 

 

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎25-07-2018
Hi.im currently stay in blok 15 seksyen 24 shah alam.for past two weeks,we got no internet coverage starting from 5pm to 2am..i'm wonder why dis thing happen...could u help me please

Re: Bad Coverage Area to complain

Member
Member
Posts: 3
Registered: ‎28-07-2018

Please improve  bandar utama area's line. Suddenly the line has one signal  and internet speed slow like tortoise. 

Re: Bad Coverage Area to complain

Member
Member
Posts: 3
Registered: ‎28-07-2018
Internet speed very slow. i signed the package which is rm100 infinity data.Sometime the line only have one signal . i checked the coverage area is 4g but it gives me one signal of 4g and very slow

Re: Bad Coverage Area to complain

Member
Member
Posts: 3
Registered: ‎28-07-2018
bad coverage in Bandar Utama

Re: Bad Coverage Area to complain

Support
Posts: 6,169
Registered: ‎10-04-2015

Hi, good afternoon. We apologize for the delay. For network / internet slowness related issue, please lodge a report via your MyDigi app. Click on Menu >> Support >> Email >> Select Category (Network Coverage). We'll revert to you the soonest possible. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎13-08-2018
please digi, i buy internet plan rm10 per week for 1.5gb kuota. the speed is very annoying. im gamer, so i need stable speed internet. but u give me **bleep** internet services that make me mad everyday nowadays. so pleasee, begging u, do something.. i pay for u, so pleaseee. adress, 05400 jalan kuala kedah, Kedah darul aman.Malaysia. DO SOMETHING
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Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎14-08-2018
Pajam negeri9. Your coverage used to be ok. But now it suck. 2minits just to load google.com.my

Re: Bad Coverage Area to complain

Community Manager
Posts: 8,791
Registered: ‎20-04-2015
Regemen, please use MyDigi app to provide your location and observations https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...
This allows our technical team to investigate into the issue systematically

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎15-08-2018
Tempat yang bertanda kuning dan merah dalam map liputan rangkaian nya sangat teruk, selalu tiada liputan rangkaian GSM dan LTE tambahan pada waktu2 hujan. Harap pihak DiGi dapat menyiasat dan memperbaiki serta memperluaskan liputan rangkaian sekitarnya dengan seberapa segera yang mungkin. Masa DiGi baru memperkenalkan LTE liputan rangkaian sangat bagus tapi semakin hari semakin kurang liputan rangkaian termasuklah liputan rangkaian GSM.