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Re: Bad Coverage Area to complain

Community Manager
Posts: 7,439
Registered: ‎20-04-2015

We value your feedback, @GabrielJames. When you encounter this issue again,  kindly use MyDigi app to submit the affected location and time for improvement http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: Bad Coverage Area to complain

Support
Posts: 156
Registered: ‎21-12-2017

Hi GabrielJames, Kindly PM inbox phone number and full address for clarification. Tq

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎11-02-2018

Veru bad DIGI coverage at my area 

4.655809, 103.378204

4°39'20.9"N 103°22'41.5"E

 

Previously the coverage is awesome, but last few weeks it is  very bad for data. 

I am considering to change the telco service if remain unresolved.  Every second count, delayed in service is unacceptable.

 

 

Highlighted

Re: Bad Coverage Area to complain

Support
Posts: 156
Registered: ‎21-12-2017

Hi ShahZen, kindly PM inbox phone number and full address for clarification. Tq

Re: Bad Coverage Area to complain

Member
Posts: 5
Registered: ‎02-11-2017
Dah report kat mydigi.. ada dapat panggilan dari staff digi.. dia suruh tggu dalam 3 miggu.. ni dah 3 bulan.. xde perubahan.. sangat kecewa

Re: Baddeeeeest Coverage Area to complain

Member
Posts: 1
Registered: ‎24-02-2018
Hello... im brom batu gajah area and my home located in taman bersatu( ara payung). I want to make complain that we cannot get full 4G singnal here and always chage to 3G. Cannot use fb or streaming without break connection...please add more signal tower or make anything to have good/best 4G connection in our place...THIS IS NOT REQUEST BUT MY ORDER TO DIGI SOLVE THIS PROBLEM. We using phone most of the time and we need a good and strong signal here.My other friends are using different network and they signal are good and best most of the them using “MAX~~”AND get MAX signal/connection.get For any more info/details..please do ca ll me in 016-4787185(Maran).
3CF57564-9B74-491E-A43F-483FB4672BFD.png

Re: Baddeeeeest Coverage Area to complain

Community Manager
Posts: 7,439
Registered: ‎20-04-2015
Thank you for your feedback. Your feedback is important to help shape Digi in future. Kindly submit your feedback to MyDigi app for review: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: Bad Coverage Area to complain

Member
Posts: 1
Registered: ‎26-02-2018
Need upgrades coverage Taman Ilmu Nibong Tebal,Penang...Too slow for internet and call 1bar only...

Re: Bad Coverage Area to complain

Contributor
Posts: 99
Registered: ‎03-08-2016

Re: Bad Coverage Area to complain

Member
Posts: 5
Registered: ‎26-02-2018
Hi i want to know weather the internet signal here in Kota Samarahan, Sarawak is it good ? Because rifght now i am havinfmg some problem with my data weather is 3g or 4g its very slow and sometimes it will keep on disconnecting
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