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Auto-subscription and renewal from 3rd party - www.gamestrike.my

Member
Posts: 2
Registered: ‎23-03-2019

Hi there, Muhaymin here.

 

Sorry to bother you guys on Saturday morning. First of all thanks for  doing such a good job for customer service for Digi on this site.

 

Reason for this post  as the name suggest - Auto-subscription and renewal from 3rd party - www.gamestrike.my.

 

Is there any way to stop this and refund all the money back?

 

Thanks!

 

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Re: Auto-subscription and renewal from 3rd party - www.gamestrike.my

Member
Posts: 2
Registered: ‎23-03-2019

Any moderator can help with this?

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Re: Auto-subscription and renewal from 3rd party - www.gamestrike.my

Community Manager
Posts: 8,714
Registered: ‎20-04-2015

Hi @Mhymin ,

 

 TourGame subscription is a game service called "GameStrike Tournament". This subscription needs to send TAC code to enable activation service access. You can write SMS 'STOP TOURGAME' and send to 20000 for a cancellation request. Make sure there's a response by receiving SMS alert for the cancellation status. 

For more info, you can refer to the GameStrike service. TQ
Website: http://www.gamestrike.my/mobile/index.php?m=main&c=show_feedback
Email: cs@gamestrike.my
Helpline: 0322762999 (Monday - Friday, 9am-5pm)


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