23-03-2019 09:28 AM
Hi there, Muhaymin here.
Sorry to bother you guys on Saturday morning. First of all thanks for doing such a good job for customer service for Digi on this site.
Reason for this post as the name suggest - Auto-subscription and renewal from 3rd party - www.gamestrike.my.
Is there any way to stop this and refund all the money back?
26-03-2019 10:32 AM
Hi @Mhymin ,
TourGame subscription is a game service called "GameStrike Tournament". This subscription needs to send TAC code to enable activation service access. You can write SMS 'STOP TOURGAME' and send to 20000 for a cancellation request. Make sure there's a response by receiving SMS alert for the cancellation status.
For more info, you can refer to the GameStrike service. TQ
Helpline: 0322762999 (Monday - Friday, 9am-5pm)