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An error has occurred. Pending/Successful transaction found.

[ Edited ]
Member
Posts: 5
Registered: ‎04-08-2016

Hi Team,

 

Please do help to check does my payment to pre-order Huawei P10 has successful or not.

After I key in the MSOS code and submit it. It loading a while and prompt out error page.

 

After that I try to pre-order again. It shows as "an error has occurred. Pending/Successful transaction found"

 

After 20 minutes, i received 2 messages said that I successful activated the HuaweiP10 with Digi Postpaid 78 Device and the charge about RMxxxx.xx

 

Does it means this  transaction been successful and where/how can I review my transaction receipt ?

 

Please advice what is the next step I shall do to avoid I double purchase the phone.

 

 

Thanks.

Jimmy Heng

+6 016-9388535

Re: An error has occurred. Pending/Successful transaction found.

Member
Posts: 5
Registered: ‎04-08-2016

Issue resolved. Please ignore it. Thanks,.

Re: An error has occurred. Pending/Successful transaction found.

Member
Posts: 1
Registered: ‎08-01-2018

I found my problem is else, i want to change postpaid plan, but an error occured same as you, how u solved it?

 

did u call digi centre or u leave them message at community guideline?

Re: An error has occurred. Pending/Successful transaction found.

Valued Contributor
Posts: 320
Registered: ‎01-02-2017

Hi NajwanZ, if you have pending/successful transaction, please try again after 1-2 hours. Thank you.