05-04-2019 05:37 AM
05-04-2019 02:48 PM
@Mai268 if your prepaid is new, you have to make sure your dealer registered your number to your NRIC or passport. Usually this registration process takes 1 day and you can then make any first voice call to activate your prepaid. If the registration is not complete within 24 hours, please enquire from your dealer again.