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Activate SIM

Member
Posts: 1
Registered: ‎05-04-2019
Please help activate my sim card, 60109621691. When I enter *116# it said "Sorry. Your line needs to be in active state to perform this action."

Re: Activate SIM

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

@Mai268 if your prepaid is new, you have to make sure your dealer registered your number to your NRIC or passport. Usually this registration process takes 1 day and you can then make any first voice call to activate your prepaid. If the registration is not complete within 24 hours, please enquire from your dealer again.


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