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Accepted Solution

Accidentally clicked on "never allow" for Digi Billing

Member
Posts: 4
Registered: ‎19-05-2016
I really want to purchase something via Digi billing but now I can't authorize and keep getting an error message saying that account verification SMS could not be sent. How do I reset this?
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Re: Accidentally clicked on "never allow" for Digi Billing

Community Manager
Posts: 8,649
Registered: ‎20-04-2015

Go to your Messaging settings, check whether your phone keeps a list of declined SMS short codes.


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Re: Accidentally clicked on "never allow" for Digi Billing

Member
Posts: 4
Registered: ‎19-05-2016
Digged through. There is nothing of that sort. Phone device: Samsung J5
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Re: Accidentally clicked on "never allow" for Digi Billing

Community Manager
Posts: 8,649
Registered: ‎20-04-2015

You will have to check through your phone settings. 

 

According to Samsung FAQ for S4: http://www.samsung.com/ae/support/skp/faq/1010632


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: Accidentally clicked on "never allow" for Digi Billing

Member
Posts: 4
Registered: ‎19-05-2016

Thank you so much! This worked Smiley Very Happy

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Re: Accidentally clicked on "never allow" for Digi Billing

Member
Posts: 2
Registered: ‎19-09-2016

Hi Sir,

 

Sorry, i also got same problem here. Can you teach me how to solve it? Asus Zenfone 5 phone.

 

Already setting at messaging but still got error "The account verification SMS could not be sent" on Playstore. 

 

Thank you.

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Re: Accidentally clicked on "never allow" for Digi Billing

Community Manager
Posts: 834
Registered: ‎13-04-2015

Have you tried logging out from PlayStore and login again?

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started
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Re: Accidentally clicked on "never allow" for Digi Billing

Member
Posts: 2
Registered: ‎19-09-2016

Sir,

 

Already relog playstore gmail account, still cannot verify, same error.

 

 

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Re: Accidentally clicked on "never allow" for Digi Billing

Member
Posts: 4
Registered: ‎19-05-2016
Settings > Applications > Play Store
Scroll down to text messages and click on it then click allow
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Re: Accidentally clicked on "never allow" for Digi Billing

Member
Posts: 3
Registered: ‎30-09-2019
Hello there, im just facing the same problem on my huawei P30pro. I was trying to make payment via Digi Billing, but i accidentally clicked on "never allow" for Digi billing. How can i change it back? Thanks