|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

网络有问题!

Member
Posts: 1
Registered: ‎31-05-2015

为什么你们公司的网络的网速越来越慢?!

Re: 网络有问题!

Super Contributor
Posts: 171
Registered: ‎13-04-2015

不好意思,请私信我们或拨电致我们的客户服务专线来得到进一步的查询与协助。您也可以通过到我们的FB主页或Twitter私信我们更多详情。谢谢。

Re: 网络有问题!

Member
Posts: 1
Registered: ‎30-10-2017
taman mas 附近花园的网线很差 一下有一下没有 显示h+ 可上网根本不会运行 快快解决这个问题吧 解释不了 我就考虑转台了

Re: 网络有问题!

Community Manager
Posts: 840
Registered: ‎13-04-2015

为了我们进一步帮助您,请按照此处的步骤提供所需的信息。 如果需要更多信息,我们的技术团队将会检查并联系您。

 

谢谢你,祝你有一个美好的一天!

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

Re: 网络有问题!

Tpc Member
Member
Posts: 1
Registered: ‎25-11-2017
你们这两星期做什么鬼?为什么我的网速变龟速,基本都不跑?为什么网络显示4G+?本来是4G好好的。。要发律师信告你们吗?从来没人告你们就乱乱给服务是吗?请快速解决。。。我的号码0168931043

Re: 网络有问题!

Support
Posts: 649
Registered: ‎18-11-2016

您好Tpc,请私信我们或拨电致我们的客户服务专线来得到进一步的查询与协助。您也可以通过到我们的FB主页或Twitter私信我们更多详情。谢谢。

Re: 网络有问题!

Member
Posts: 1
Registered: ‎20-01-2018
线很弱!一直从4g变h 打算换webe了

Re: 网络有问题!

Community Manager
Posts: 8,694
Registered: ‎20-04-2015

@Yinyuxuan wrote:
线很弱!一直从4g变h 打算换webe了

Before your make a drastic change, try submitting your feedback at the affected area through MyDigi. Our technical team will make further investigation upon your feedback http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: 网络有问题!越做越烂 RUBBISH network

Member
Posts: 2
Registered: ‎06-06-2018
为什么网络最近那么卡 我selangor 40-56ms 玩游戏pubg严重延迟倒退 王者也一样严重延迟 然而网络显示却没什么问题 快疯了 早上到晚上都一样 为什么越做越烂 已经发现是网络问题了 真的不亏为烂低级digi网络之名

Re: 网络有问题!越做越烂 RUBBISH network

Contributor
Posts: 43
Registered: ‎07-02-2018

您好Conrad,

 

如果您在游戏时段是面临的网络阻碍特别频密,可以透过我们的MyDigi App把您所在地区的网络问题呈交给我们的技术部门以获得进一步的协助。

步骤如下 :
登入MyDigi->菜单(Menu)->客户服务(Support)->电邮(Email)->Category(Network Coverage)->选择面临的问题(Select Issue<拨打质量Call Quality/网络覆盖Coverage/网速缓慢Internet Slowness>)->输入资料(Enter Details)->发送(Send Enquiry)。我们的技术人员收到后您的投诉会为您进行检查。

您可以打开这个链接进行参考;
http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...