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"UNLIMITED" quota 1-7 a.m.

[ Edited ]
Member
Posts: 7
Registered: ‎12-01-2016
so today, 3.06 a.m, I got messages told me my "unlimited" 1-7 finish. wtf?. I had check with *200*1# and its say "tiada had", same as MyDigi app (only told how much I use) , you dont told me how much my quota left if there's any quota for the "unlimited". and now I'm using basic quota, no more unlimited 1-7?? come on DiGi, don't lied to your customers.

Re: "UNLIMITED" quota 1-7 a.m.

Community Manager
Posts: 8,718
Registered: ‎20-04-2015

Unlimited 1am-7am has a fair usage policy of 10GB to ensure good internet connectivity experience is maintained for all subscribers.

 

http://new.digi.com.my/Page/tnc/default/tnc_superdeals_internet


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Re: "UNLIMITED" quota 1-7 a.m.

Member
Posts: 7
Registered: ‎12-01-2016
well at least show me the quota not "tiada had" or my usage. and change the "unlimited" to "10gb". duhh

Re: "UNLIMITED" quota 1-7 a.m.

Member
Posts: 3
Registered: ‎31-12-2016
Hai..i want to ask how to get digi free internet 1am to 7am for digi best?Thank you.

Re: "UNLIMITED" quota 1-7 a.m.

Support
Posts: 1,554
Registered: ‎01-12-2016

Hi Zaidee,

 

You will receive a notification message when you reach 80% of the total quota usage ya. Thank you!

 

Hi alan77,

 

Unlimited 1am-7am is not available for digi best 2016 and Digi prepaid live ya. Please PM us via https://goo.gl/SxGJMl with your number, full name and last 4 digits of your IC number if you need further assistance. TQ.