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not register at network

Member
Posts: 1
Registered: ‎03-05-2016

since 9pm until now my phone show me NOT REGSITER AT NETWORK when i make a call.

PLEASE FIX THE PROBLEM ASAP as i m very frustrated now.

what is the problem with ur DIGI SERVICES???????????????????????????????

Re: not register at network

Community Manager
Posts: 8,694
Registered: ‎20-04-2015

This message may occur if your SIM card has malfunctioned, especially if you are sure that the prepaid/postpaid you are using has not been terminated. You may try your SIM card on another phone or verify that another Digi user in your area is able perform calls as usual. Do visit one of our Digi Store for diagnosis and SIM replacement. http://new.digi.com.my/support/digi-store


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Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: not register at network

Member
Posts: 2
Registered: ‎28-01-2019

My phone show me not registered on network. Can you help me to solve this problem?

Re: not register at network

Member
Posts: 2
Registered: ‎28-01-2019

Phone number 010-4649451

Re: not register at network

Support
Posts: 1,164
Registered: ‎14-04-2015

yin01, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. Sorry for any inconvenience caused Smiley Sad 
Our investigation findings on your case will be published under Case Status on MyDigi. For guidelines on how to submit ur case via MyDigi, u may visit - http://goo.gl/RNWQ9s