18-01-2017 11:34 PM
i have bought monthly 48, but when i change plan from live to best, its missing,
during changing the plan, its does not said anything that i will lost my RM48 data.
i also try to change back to live plan, but its said that i have exceed the number of change allowed for this month.
please....
please tell me how to get it back
or
how to get my money back
i only used about 300mb/11.5gb
20-01-2017 02:11 PM
@M4TCOP wrote:
i have bought monthly 48, but when i change plan from live to best, its missing,
during changing the plan, its does not said anything that i will lost my RM48 data.
i also try to change back to live plan, but its said that i have exceed the number of change allowed for this month.
please....
please tell me how to get it back
or
how to get my money back
i only used about 300mb/11.5gb
Changing prepaid plan will reset your internet subscriptions add-on. Sorry to say that you can't get back your previous internet subscription.
You cannot change back from Prepaid Best to Prepaid Live, because that conversion is not supported.