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cant surf net

Member
Posts: 1
Registered: ‎08-02-2018

i have paid for the 6GB add on plan for 3 days. But still cannot surf net. WHY??? 

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Re: cant surf net

Community Manager
Posts: 8,696
Registered: ‎20-04-2015

Generally, here are the different criteria you need to fulfill for uninterrupted internet usage:

1. Prepaid has more than RM0.01 credit and is not expired

2. Mobile data switched on

3. Digi APN is in use

4. Correct SIM card is selected for dual SIM device

Can you check the above and let us know if it works?


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