18-02-2016 02:37 PM
18-02-2016 06:01 PM
What model phone you are using to connect to internet? What is your manual setting like?
19-02-2016 04:14 PM
Please PM us your mobile number and I'll try to get our Customer Service team to help you further.
11-05-2020 05:39 PM
12-05-2020 01:14 PM
Shammene, to assist u further on this, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.
Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused
We also regret to inform u that the unusually high usage has caused internet connection slowness recently. It may take time to resolve this, thus we seek your patience and kind understanding on this issue
14-05-2020 10:03 AM
Hi Shammene. Should the issue persists, please PM (inbox) one of us for checking. Thank you.