What is Voice Over LTE (VoLTE)?

[#1]

Hey subscribers,

If you own a smartphone, ANY smartphone,  you would know that life without data connectivity just doesn't cut it.  We all want to stay connected and with the onset of 4G technology, there's high-speed cellular data to look forward to in the near future. But what are the differences between 4G LTE and VoLTE?  Here are some key differentiators between the two and which one you should pick!

4G LTE

4G is the latest and fastest type of mobile network connectivity available for every 4G-supported device. It is 4 - 5 times faster than 3G technology. However with LTE, you’ll only be able to surf the web with your data. Other services like voice calls and SMS messages will actually not be served through the LTE network and use 2G/3G technologies instead. This means your device will fall back to a 3G and 2G network whenever you perform these services.

Voice-over LTE (VoLTE)

Digi VoLTE (Voice over LTE) on the other hand, is a service that delivers digital voice, video, and SMS call over 4G LTE network instead of the traditional 3G/2G technologies. What it means is that unlike in 4G LTE, you'll be using your internet data plan for calls, SMSs, and web browsing altogether.

There are several reasons why using the latest VoLTE technology over the LTE is beneficial. Many of which are:

- High-quality voice calls

- High definition video calls

- Better battery life – since there’s no network switching happening.

- Quick call connection

- Increased VoIP functionality

- Instant switching between voice and video calls

To get the best network experience, we encourage that you upgrade to a 4G-enabled device if you haven't yet. This is to ensure that all Digi users will be able to transition to 5G smoothly, as 3G will no longer be available by late 2021.

To check if VoLTE has been activated on your smartphone, click on the button below for a step-by-step guide:

Here is the list of devices that support VoLTE:

Apple	Samsung	Huawei	Vivo	Oppo
iPhone 6	Samsung A20	Honor 7X	Vivo NEX3 (5G)	Oppo A5 2020
iPhone 6 plus	Samsung A30	Honor 9 Lite	Vivo S1	Oppo A9 2020
iPhone 6s	Samsung A5 (2017)	Honor V10	Vivo V11	Oppo F11 Pro
iPhone 6s plus	Samsung A50	Huawei Honor 6x	Vivo V15 Pro	Oppo Reno
iPhone 7	Samsung A7 (2017)	Huawei Honor8	Vivo V5 Plus	Oppo Reno 10x Zoom
iPhone 7 plus	Samsung A70	Huawei Honor8 pro	Vivo V5s	Oppo Reno2
iPhone 8	Samsung A8	Huawei Mate 10	Vivo V7	Oppo Reno2 Pro
iPhone 8 plus	Samsung A8+	Huawei Mate 10 Pro	Vivo V7+	Oppo Reno3
iPhone SE	Samsung A80	Huawei Mate 10 Pro Porsche	Vivo V9	Oppo Reno3 Pro
iPhone X	Samsung J2 Pro	Huawei Mate 20	Vivo Y11D	Oppo Reno4
iPhone XS	Samsung J3 Pro	Huawei Mate 20 Pro	Vivo Y12	Oppo Reno4 Pro
iPhone XS Max	Samsung J5 (2016)	Huawei Mate 8	Vivo Y15	Oppo Reno5
iPhone XR	Samsung J5 Prime	Huawei Mate 9	Vivo Y53	Oppo Reno5 Pro
iPhone 11	Samsung J5 Pro	Huawei Mate 9 pro	Vivo Y55s
iPhone 11 Pro	Samsung J7 (2016)	Huawei Mate RS	Vivo Y66
iPhone 11 Pro Max	Samsung J7 Plus	Huawei Nova 2 Lite	Vivo Y81
iPhone 12	Samsung J7 Prime	Huawei Nova 2 plus	Vivo Y91
iPhone 12 Pro	Samsung J7 Pro	Huawei Nova 2i	Vivo Y91C
iPhone 12 Pro Max	Samsung Note 10	Huawei Nova 3	Vivo Y93
iPhone 12 Mini	Samsung Note 10+	Huawei Nova 3i	Vivo Y51 2020
	Samsung Note 5	Huawei Nova 4	Vivo Y31 2021
	Samsung Note 8	Huawei Nova 5T	Vivo V20
	Samsung Note 9	Huawei Nova lite	Vivo V20 Pro
	Samsung Note FE	Huawei Nova plus	Vivo V20 SE
	Samsung S10	Huawei P10	Vivo Y12s
	Samsung S10+	Huawei P10 lite	Vivo  V17
	Samsung S6	Huawei P10 Plus	Vivo V51A
	Samsung S7 Edge	Huawei P20	Vivo Y50
	Samsung S8	Huawei P20 Pro	Vivo V19
	Samsung S8 Plus	Huawei P30	Vivo Z1 Pro
	Samsung S9	Huawei P30 Pro	Vivo S1 Pro
	Samsung S9 Plus	Huawei P9
	Samsung A9	Huawei P9 lite
	Samsung S10	Huawei P9 Pro
	Samsung S10 Plus	Huawei P9 Premium
	Samsung S20	Huawei Y7 Prime
	Samsung S20 Plus	Huawei Mate 30
	Samsung S21	Huawei Mate 30 Pro
	Samsung S21 Plus

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[#2]

Hi,Digi please activate my Digi volte

My number 0149587241 

Thanks..

[#3]

Hi Ailon,

VoLTE service already activated for 0149587241.

If you experience any service interruptions especially on the call services after the activation, please turn off the Vo-LTE function from MyDigi app (menu > Settings > My Subscription > Vo-LTE). 

The list of phone model that currently supports Digi VoLTE is available at this link:https://www.digi.com.my/support/our-network/volte .

Thank you.

[#4]

HI,

Why Xiaomi devices are not in your list?

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[#5]

lucas2819, once it's available we will update the list ya. Stay tuned!

[#6]

Please active my VoLTE.. i accidently  unsubscribe.. here my number 01133893834

[#7]

The VoLTE service has been successfully activated, AniqZarak. You may restart your device and start to use the service. Vo-LTE offered by selected devices at the moment, please refer to https://www.digi.com.my/support/our-network/volte for more info.

[#8]

hi. Please activate my volte.  0168017884

[#9]

Activation done yesteday, AkuAmy1. For the list of supported phone models, please refer to Digi_MYCHEAH comment ya. Thank you.

[#10]

Hi, please active my digi volte. Phone number. 0124146539. Tq

[#11]

Hi Bosco1234, we have activated the VoLTE service for you. Please restart your phone in 5 mins. TQ 

[#12]

Hi, please active my digi volte. Phone number. 01151751941. Tq

[#13]

Hi Tomford,

VoLTE service already activated for 01151751941.

If you experience any service interruptions especially on the call services after the activation, please turn off the VoLTE function from MyDigi app (menu > Settings > My Subscription > VoLTE)

The list of phone model that currently supports Digi VoLTE is available at this link:https://www.digi.com.my/support/our-network/volte .

Thank you.

[#14]

Hello DIgi,

I am using Xiaomi 10T Pro and a friend of mine with the same phone (and also Digi) is able to use voLTE.

However, I am not able to use although already turned on for my phone.  Also checked  that my sim is USIM. 

Please assist.  Thanks

[#15]

Hello DIgi,

I am using Xiaomi 10T Pro and a friend of mine with the same phone (and also Digi) is able to use voLTE.

However, I am not able to use although already turned on for my phone.  Also checked  that my sim is USIM. 

Please assist.  Thanks

[#16]

Hi droo00, please PM to our Inbox if your any inquiry at our Digi Product and services so we can assist you further. Thank You

[#17]

PM sent Digi Joe.  Kindly assist. 

[#18]

Anyone can assist?

[#19]

OK @droo00 rest assured that we will respond as soon as possible ya, TQ :-)

[#20]

Hi. Please active volte for my number.

My number: 0175252591

[#21]

Hi nurziha,

VoLTE service already activated for 0175252591.

If you experience any service interruptions especially on the call services after the activation, please turn off the VoLTE function from MyDigi app (menu > Settings > My Subscription > VoLTE)

The list of phone model that currently supports Digi VoLTE is available at this link:https://www.digi.com.my/support/our-network/volte .

Thank you.

[#22]

Hi. Please active volte for my number. My number: 01116281986 Thanks..

[#23]

harispaan, please provide us ur phone model for further assistance on this. 

[#24]

vivo v17

[#25]

Opps sorry, we need ur number too

[#26]

Hi. Please active volte for my number. My number: 01116281986 Thanks.. phone:vivo v17

[#27]

We have activated the number for u. Please reboot ur device and recheck on the connection back ya

[#28]

I'm using Mi 10T Pro now, this device support volte ? 

[#29]

Woodyzz, please PM us ur number for further assistance on the above. Tq.

[#30]

 0123543993

[#31]

Hi. Kindly PM (Inbox) us if you need any further assistance. TQ. 

[#32]

Hi. Please active volte for my number.

My number: 0102741565

Thanks

[#33]

Kong12, please provide us ur phone model for further assistance on this ya Tq.

[#34]

please active the volte for my  number 0168335012, i am using oppo reno 5 pro, thank you.

[#35]

Hi JohneCheah. Officially, that phone model is not listed as one of supported phone model yet. So, the activation can't be done to avoid network interruptions. For the list of phone models, you can refer to this link : https://www.digi.com.my/support/our-network/volte

Thank you.

[#36]

Hi DiGi can my  NEXT prepaid have LTE Activated? Samsung Galaxy Note 10+ (01115484720). Thanks!

[#37]

Hi, eugenekc. We've activate the Vo-LTE service for your number. Please restart your phone ya  😊

[#38]

Thank you! 

[#39]

Hai.. please activate my volte please.. 

My number  0167112585

[#40]

And does only iphone, samsung and huawei only supported for digi volte? My phone (xiaomi mi9t) already supported for volte.. can digi activate my number for my xiaomi phone?

[#41]

Why only supported phone? Why can't volte for all smartphone?

[#42]

Hi. For more info on Vo-LTE you may click on the link below:

https://www.digi.com.my/support/help-center/network/volte#what-should-i-do-to-activate-v

[#43]

I accidentally  deactivated my Volte. Please activate back my Volte. My number  is 0123405267. 

[#44]

We've reactivated the Vo-LTE service for your number, TBAN. Please restart the phone ya :-)

[#45]

Hi DIGI support,please actived back My volte..,my number 0167065392... Thank you 

[#46]

Nad2, kami dah aktifkan semula servis itu untuk anda  

[#47]

HI. REACTIVATE MY VOLTE

NUMBER :  0166756988

[#48]

ctnjhah, may we have ur phone model used, first? 

[#49]

samsung galaxy a32, i accidently deactivate my volte subscription through website

[#50]

Reactivation done Please reboot ur device and recheck on the connection back ya

[#51]

Hi, Can you active volte on my number?

my device model is Oppo A93 (0167321994).

Thanks

[#52]

The VoLTE service has been successfully activated. You may restart your device and start to use the service. Vo-LTE offered by selected devices at the moment, please refer to https://www.digi.com.my/support/our-network/volte for more info.

 However, if you experience an interruption in the call quality such as drop & no incoming call, please deactivate the Digi Vo-LTE service by log in to MyDigi app >> menu >> Settings >> Subscription >> Vo-LTE. For more info, please visit http://new.digi.com.my/services/volte. TQ.