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What is Voice Over LTE (VoLTE)?

by SuperUser on ‎25-10-2016 11:37 AM - edited on ‎01-03-2021 04:09 PM by Community Manager

Bahasa Malaysia.png

Hey subscribers,

 

If you own a smartphone, ANY smartphone,  in today's world it is difficult for us to imagine life without data connectivity.  We all want to stay connected and with the onset of 4G technology, there's high-speed cellular data to look forward to in the near future. But what are the differences between 4G LTE and VoLTE?  Here are some key differentiators between the two and which one you should pick!

 

4G LTE

4G is the latest and fastest type of mobile network connectivity available for every 4G-supported device. It is 4 - 5 times faster than 3G technology. However with LTE, you’ll only be able to surf the web with your data. Other services like voice calls and SMS messages will actually not be served through the LTE network and use 2G/3G technologies instead. This means your device will fall back to a 3G and 2G network whenever you perform these services.

 

Voice-over LTE (VoLTE)

Digi VoLTE (Voice over LTE) on the other hand, is a service that delivers digital voice, video, and SMS call over 4G LTE network instead of the traditional 3G/2G technologies. What it means is that unlike in 4G LTE, you'll be using your internet data plan for calls, SMSs, and web browsing altogether.

 

There are several reasons why using the latest VoLTE technology over the LTE is beneficial. Many of which are:

- High-quality voice calls

- High definition video calls

- Better battery life – since there’s no network switching happening.

- Quick call connection

- Increased VoIP functionality

- Instant switching between voice and video calls

 

To get the best network experience, we encourage that you upgrade to a 4G-enabled device if you haven't yet. This is to ensure that all Digi users will be able to transition to 5G smoothly, as 3G will no longer be available by late 2021.

 

To check if VoLTE has been activated on your smartphone, click on the button below for a step-by-step guide:

Capture.PNG

 

Here is the list of devices that support VoLTE:

Apple

Samsung

Huawei

Vivo

Oppo
iPhone 6 Samsung A20 Honor 7X Vivo NEX3 (5G) Oppo A5 2020
iPhone 6 plus Samsung A30 Honor 9 Lite Vivo S1  Oppo A9 2020
iPhone 6s Samsung A5 (2017) Honor V10 Vivo V11 Oppo F11 Pro
iPhone 6s plus Samsung A50  Huawei Honor 6x Vivo V15 Pro Oppo Reno
iPhone 7 Samsung A7 (2017) Huawei Honor8 Vivo V5 Plus Oppo Reno 10x Zoom
iPhone 7 plus Samsung A70 Huawei Honor8 pro Vivo V5s Oppo Reno2
iPhone 8 Samsung A8 Huawei Mate 10 Vivo V7 Oppo Reno2 Pro
iPhone 8 plus Samsung A8+ Huawei Mate 10 Pro Vivo V7+ Oppo Reno3
iPhone SE Samsung A80 Huawei Mate 10 Pro Porsche Vivo V9 Oppo Reno3 Pro
iPhone X Samsung J2 Pro Huawei Mate 20 Vivo Y11D Oppo Reno4
iPhone XS Samsung J3 Pro Huawei Mate 20 Pro Vivo Y12 Oppo Reno4 Pro
iPhone XS Max Samsung J5 (2016) Huawei Mate 8 Vivo Y15 Oppo Reno5
iPhone XR Samsung J5 Prime Huawei Mate 9 Vivo Y53 Oppo Reno5 Pro
iPhone 11 Samsung J5 Pro Huawei Mate 9 pro Vivo Y55s  
iPhone 11 Pro Samsung J7 (2016) Huawei Mate RS Vivo Y66  
iPhone 11 Pro Max Samsung J7 Plus Huawei Nova 2 Lite Vivo Y81  
iPhone 12 Samsung J7 Prime Huawei Nova 2 plus Vivo Y91  
iPhone 12 Pro Samsung J7 Pro Huawei Nova 2i Vivo Y91C  
iPhone 12 Pro Max Samsung Note 10 Huawei Nova 3 Vivo Y93  
iPhone 12 Mini Samsung Note 10+ Huawei Nova 3i Vivo Y51 2020  
  Samsung Note 5 Huawei Nova 4 Vivo Y31 2021  
  Samsung Note 8 Huawei Nova 5T Vivo V20  
  Samsung Note 9 Huawei Nova lite Vivo V20 Pro  
  Samsung Note FE Huawei Nova plus Vivo V20 SE  
  Samsung S10 Huawei P10  Vivo Y12s  
  Samsung S10+ Huawei P10 lite Vivo  V17  
  Samsung S6 Huawei P10 Plus Vivo V51A  
  Samsung S7 Edge Huawei P20 Vivo Y50  
  Samsung S8 Huawei P20 Pro Vivo V19  
  Samsung S8 Plus Huawei P30 Vivo Z1 Pro  
  Samsung S9 Huawei P30 Pro Vivo S1 Pro  
  Samsung S9 Plus Huawei P9    
  Samsung A9 Huawei P9 lite    
  Samsung S10 Huawei P9 Pro    
  Samsung S10 Plus Huawei P9 Premium    
  Samsung S20 Huawei Y7 Prime    
  Samsung S20 Plus Huawei Mate 30    
  Samsung S21 Huawei Mate 30 Pro    
  Samsung S21 Plus      

Looking to upgrade your smartphone? Choose from the latest devices that best suits you so you stay connected to Malaysia's Largest Network. Click here to find out more!

Comments
by Member
on ‎16-06-2020 07:36 PM

Hi,Digi please activate my Digi volte

My number 0149587241 

Thanks..

by Support
on ‎16-06-2020 07:49 PM

Hi Ailon,

 

VoLTE service already activated for 0149587241.

 

If you experience any service interruptions especially on the call services after the activation, please turn off the Vo-LTE function from MyDigi app (menu > Settings > My Subscription > Vo-LTE). 

 

The list of phone model that currently supports Digi VoLTE is available at this link:https://www.digi.com.my/support/our-network/volte .

 

Thank you.

by Member
on ‎09-07-2020 11:49 AM

HI,

Why Xiaomi devices are not in your list?


 

by Support
on ‎09-07-2020 01:34 PM

lucas2819, once it's available we will update the list ya. Stay tuned!

by Member
on ‎08-08-2020 03:12 AM

Please active my VoLTE.. i accidently  unsubscribe.. here my number 01133893834

by Support
on ‎08-08-2020 08:55 AM

The VoLTE service has been successfully activated, AniqZarak. You may restart your device and start to use the service. Vo-LTE offered by selected devices at the moment, please refer to https://www.digi.com.my/support/our-network/volte for more info.

by Member
on ‎09-08-2020 08:32 AM

hi. Please activate my volte.  0168017884

by Support
on ‎09-08-2020 09:31 AM

Activation done yesteday, AkuAmy1. For the list of supported phone models, please refer to Digi_MYCHEAH comment ya. Thank you.

by Member
‎13-08-2020 08:00 AM - edited ‎13-08-2020 08:01 AM

Hi, please active my digi volte. Phone number. 0124146539. Tq

by Support
on ‎13-08-2020 09:19 AM

Hi Bosco1234, we have activated the VoLTE service for you. Please restart your phone in 5 mins. Smiley Happy TQ 

by Member
on ‎15-09-2020 09:24 AM

 

Hi, please active my digi volte. Phone number. 01151751941. Tq

by Support
on ‎15-09-2020 09:28 AM

Hi Tomford,

 

VoLTE service already activated for 01151751941.

 

If you experience any service interruptions especially on the call services after the activation, please turn off the VoLTE function from MyDigi app (menu > Settings > My Subscription > VoLTE)

 

The list of phone model that currently supports Digi VoLTE is available at this link:https://www.digi.com.my/support/our-network/volte .

 

Thank you.

by Member
on ‎20-10-2020 01:37 PM
 

Hello DIgi,

 

I am using Xiaomi 10T Pro and a friend of mine with the same phone (and also Digi) is able to use voLTE.

However, I am not able to use although already turned on for my phone.  Also checked  that my sim is USIM. 

 

Please assist.  Thanks

by Support
on ‎20-10-2020 02:54 PM

Hi droo00, please PM to our Inbox if your any inquiry at our Digi Product and services so we can assist you further. Thank You

by Member
on ‎21-10-2020 10:34 AM

PM sent Digi Joe.  Kindly assist. 

by Member
on ‎21-10-2020 05:54 PM

Anyone can assist?

by Support
on ‎21-10-2020 07:15 PM

OK @droo00 rest assured that we will respond as soon as possible ya, TQ :-)

by Member
on ‎22-11-2020 12:48 AM

Hi. Please active volte for my number.

My number: 0175252591

 

 

by Support
on ‎22-11-2020 12:53 AM

Hi nurziha,

 

VoLTE service already activated for 0175252591.

If you experience any service interruptions especially on the call services after the activation, please turn off the VoLTE function from MyDigi app (menu > Settings > My Subscription > VoLTE)

The list of phone model that currently supports Digi VoLTE is available at this link:https://www.digi.com.my/support/our-network/volte .

 

Thank you.

by Member
on ‎11-12-2020 01:36 AM
Hi. Please active volte for my number. My number: 01116281986 Thanks..
by Support
on ‎11-12-2020 01:40 AM

harispaan, please provide us ur phone model for further assistance on this. 

 

 

by Member
on ‎11-12-2020 01:46 AM
vivo v17
by Support
on ‎11-12-2020 01:48 AM

Opps sorry, we need ur number too

by Member
on ‎11-12-2020 01:52 AM
Hi. Please active volte for my number. My number: 01116281986 Thanks.. phone:vivo v17
by Support
on ‎11-12-2020 02:03 AM

We have activated the number for u. Please reboot ur device and recheck on the connection back ya

by Member
on ‎21-12-2020 05:21 PM

I'm using Mi 10T Pro now, this device support volte ? 

by Support
on ‎21-12-2020 05:26 PM

Woodyzz, please PM us ur number for further assistance on the above. Tq.

by Member
on ‎21-12-2020 06:19 PM

 0123543993

by Support
on ‎21-12-2020 06:22 PM

Hi. Kindly PM (Inbox) us if you need any further assistance. TQ. 

by Member
on ‎16-02-2021 12:01 PM

Hi. Please active volte for my number.

 

My number: 0102741565

 

Thanks

by Support
on ‎16-02-2021 02:40 PM

Kong12, please provide us ur phone model for further assistance on this ya Smiley Happy Tq.

by Member
on ‎19-02-2021 11:47 PM

please active the volte for my  number 0168335012, i am using oppo reno 5 pro, thank you.

by Support
on ‎20-02-2021 08:14 AM

Hi JohneCheah. Officially, that phone model is not listed as one of supported phone model yet. So, the activation can't be done to avoid network interruptions. For the list of phone models, you can refer to this link : https://www.digi.com.my/support/our-network/volte

 

Thank you.