Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 

What is Voice Over LTE (VoLTE)?

by SuperUser on ‎25-10-2016 11:37 AM - edited on ‎31-03-2021 12:29 PM by Community Manager

Bahasa Malaysia.png

Hey subscribers,


If you own a smartphone, ANY smartphone,  you would know that life without data connectivity just doesn't cut it.  We all want to stay connected and with the onset of 4G technology, there's high-speed cellular data to look forward to in the near future. But what are the differences between 4G LTE and VoLTE?  Here are some key differentiators between the two and which one you should pick!



4G is the latest and fastest type of mobile network connectivity available for every 4G-supported device. It is 4 - 5 times faster than 3G technology. However with LTE, you’ll only be able to surf the web with your data. Other services like voice calls and SMS messages will actually not be served through the LTE network and use 2G/3G technologies instead. This means your device will fall back to a 3G and 2G network whenever you perform these services.


Voice-over LTE (VoLTE)

Digi VoLTE (Voice over LTE) on the other hand, is a service that delivers digital voice, video, and SMS call over 4G LTE network instead of the traditional 3G/2G technologies. What it means is that unlike in 4G LTE, you'll be using your internet data plan for calls, SMSs, and web browsing altogether.


There are several reasons why using the latest VoLTE technology over the LTE is beneficial. Many of which are:

- High-quality voice calls

- High definition video calls

- Better battery life – since there’s no network switching happening.

- Quick call connection

- Increased VoIP functionality

- Instant switching between voice and video calls


To get the best network experience, we encourage that you upgrade to a 4G-enabled device if you haven't yet. This is to ensure that all Digi users will be able to transition to 5G smoothly, as 3G will no longer be available by late 2021.


To check if VoLTE has been activated on your smartphone, click on the button below for a step-by-step guide:



Here is the list of devices that support VoLTE:





iPhone 6 Samsung A20 Honor 7X Vivo NEX3 (5G) Oppo A5 2020
iPhone 6 plus Samsung A30 Honor 9 Lite Vivo S1  Oppo A9 2020
iPhone 6s Samsung A5 (2017) Honor V10 Vivo V11 Oppo F11 Pro
iPhone 6s plus Samsung A50  Huawei Honor 6x Vivo V15 Pro Oppo Reno
iPhone 7 Samsung A7 (2017) Huawei Honor8 Vivo V5 Plus Oppo Reno 10x Zoom
iPhone 7 plus Samsung A70 Huawei Honor8 pro Vivo V5s Oppo Reno2
iPhone 8 Samsung A8 Huawei Mate 10 Vivo V7 Oppo Reno2 Pro
iPhone 8 plus Samsung A8+ Huawei Mate 10 Pro Vivo V7+ Oppo Reno3
iPhone SE Samsung A80 Huawei Mate 10 Pro Porsche Vivo V9 Oppo Reno3 Pro
iPhone X Samsung J2 Pro Huawei Mate 20 Vivo Y11D Oppo Reno4
iPhone XS Samsung J3 Pro Huawei Mate 20 Pro Vivo Y12 Oppo Reno4 Pro
iPhone XS Max Samsung J5 (2016) Huawei Mate 8 Vivo Y15 Oppo Reno5
iPhone XR Samsung J5 Prime Huawei Mate 9 Vivo Y53 Oppo Reno5 Pro
iPhone 11 Samsung J5 Pro Huawei Mate 9 pro Vivo Y55s  
iPhone 11 Pro Samsung J7 (2016) Huawei Mate RS Vivo Y66  
iPhone 11 Pro Max Samsung J7 Plus Huawei Nova 2 Lite Vivo Y81  
iPhone 12 Samsung J7 Prime Huawei Nova 2 plus Vivo Y91  
iPhone 12 Pro Samsung J7 Pro Huawei Nova 2i Vivo Y91C  
iPhone 12 Pro Max Samsung Note 10 Huawei Nova 3 Vivo Y93  
iPhone 12 Mini Samsung Note 10+ Huawei Nova 3i Vivo Y51 2020  
  Samsung Note 5 Huawei Nova 4 Vivo Y31 2021  
  Samsung Note 8 Huawei Nova 5T Vivo V20  
  Samsung Note 9 Huawei Nova lite Vivo V20 Pro  
  Samsung Note FE Huawei Nova plus Vivo V20 SE  
  Samsung S10 Huawei P10  Vivo Y12s  
  Samsung S10+ Huawei P10 lite Vivo  V17  
  Samsung S6 Huawei P10 Plus Vivo V51A  
  Samsung S7 Edge Huawei P20 Vivo Y50  
  Samsung S8 Huawei P20 Pro Vivo V19  
  Samsung S8 Plus Huawei P30 Vivo Z1 Pro  
  Samsung S9 Huawei P30 Pro Vivo S1 Pro  
  Samsung S9 Plus Huawei P9    
  Samsung A9 Huawei P9 lite    
  Samsung S10 Huawei P9 Pro    
  Samsung S10 Plus Huawei P9 Premium    
  Samsung S20 Huawei Y7 Prime    
  Samsung S20 Plus Huawei Mate 30    
  Samsung S21 Huawei Mate 30 Pro    
  Samsung S21 Plus      

Looking to upgrade your smartphone? Choose from the latest devices that best suits you so you stay connected to Malaysia's Largest Network. Click here to find out more!

by Member
on ‎27-05-2021 10:57 AM

Hi there, please activate my Volte service . My number is 0164622224

Samsung Note 9

Thanks in advance.

by Support
on ‎27-05-2021 11:30 AM

Vo-LTE service for 0164622224 is active at the moment, KesavanK.

Kindly restart your phone ya. TQ.

by Member
‎02-06-2021 05:29 PM - edited ‎02-06-2021 05:30 PM

Come on digi.. Make a faster move please.. Xiaomi phones is no 1 choices in Malaysia.. Add xiaomi phones in volte list A.S.A.P.. As all know 3g is going to end this year.. We all need that volte on our phone.. And all xiaomi phones already supported volte.. Just activate it in your list.. And also xiaomi phones got mcmc certificates.. What else do digi want? You want us to spend more money to buy another phones? That is not helping..

by Support
on ‎02-06-2021 11:43 PM

PanjangCastello, we can try to activate the service for testing. For which number is that ya? Tq.

by Member
on ‎06-06-2021 04:18 AM

Hi. Please active volte for my number.0143028164

by Support
on ‎06-06-2021 07:36 AM

We've activated Vo-LTE service for 0143028164, Thiha.

Please restart the phone ya :-)

by Member
on ‎09-06-2021 01:54 AM


by Support
on ‎09-06-2021 06:51 AM

PanjangCastello, please provide us ur phone model for further assistance and check on this. Tq.

by Member
on ‎11-06-2021 02:18 PM
  • Hi please active my volte .. my number is 0106675561
by Support
on ‎11-06-2021 02:27 PM

Hi. Vol-LTE successfully activated. Smiley Very Happy

by Member
‎12-06-2021 04:16 PM - edited ‎12-06-2021 04:19 PM


Xiaomi Mi 9T

Model M1903F10G

by Support
on ‎13-06-2021 01:16 AM

PanjangCastello, we have activated for u already Smiley Happy Please reboot ur device and recheck on the connection back ya. Tq.

by Member
‎13-06-2021 01:42 AM - edited ‎13-06-2021 01:46 AM

Thanks for activating for my number. At first it still not supported. But after I search for alternative way to activating volte in xiaomi phones, it already showing the logo. Thanks Digi_Sha. 


Tips for xiaomi phones, open dialer and dial *#*#86583#*#* and it will show "volte carrier check disable" .. done.. if the volte logo didn't show.. try enter setting, sim card & mobile network, sim card setting and activate it..

by Support
on ‎13-06-2021 02:42 AM

If there are any update on this, we will try to update u here ya  

by Member
on ‎21-07-2021 04:06 PM

Ruginya beli Phone mahal 2 tapi takde volte. 


Jalan penyelesaian nya macam mana. kena tukar TELCO  yg ada volte 


Atau buang Phone tu beli baru semata-mata sebab sayang kat telco DIGI.. 

by Member
‎06-08-2021 12:42 PM - edited ‎06-08-2021 12:42 PM

Hi digi, may u activate Volte my number? 0169713779 huawei nova 3i.


Thanks ya 😁

by Support
on ‎07-08-2021 02:40 PM

We have successfully activated the Digi Vo-LTE for your phone, abufayyadh. Please restart your device and start to use the service.

by Member
on ‎23-08-2021 12:00 PM

Hi Digi, may i ask to activate Vol-Lte for my both numbers?

0168714853 and 0165159208

Using on Realme 6 Pro.

Thanks for ur cooperation.

by Support
on ‎24-08-2021 12:11 PM

Hi Joe920. VoLTE is active for both numbers but that is not a supported phone model. That means, it can't use our VoLTE feature.


For the list of supported phone models, you can refer to this link : https://www.digi.com.my/support/our-network/volte


Thank you.

by Member
on ‎24-08-2021 01:33 PM

Oh no..🥺.. okey thanks btw.

by Support
on ‎25-08-2021 01:55 PM

You are welcome, Joe920. Smiley Happy