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What is Voice Over LTE (VoLTE)?

by whysee SuperUser on ‎25-10-2016 11:37 AM - edited on ‎24-04-2018 11:06 AM by Community Manager

Digi VoLTE (Voice over LTE) is a service that delivers digital voice, video and SMS call over Digi 4G LTE network instead of the traditional 3G/2G circuit-switched network. 4G LTE network without VoLTE only provides high speed data connectivity to Digi customers.


Here are the list of devices that support VoLTE:





iPhone 6

Samsung A5 (2017)

Honor 7X

Vivo V5 Plus

iPhone 6 plus

Samsung A7 (2017)

Honor 9 Lite

Vivo V5s

iPhone 6s

Samsung A8

Honor V10

Vivo v7

iPhone 6s plus

Samsung A8+

Huawei Honor 6x

Vivo v7+

iPhone 7

Samsung J2 Pro

Huawei Honor8

Vivo V9

iPhone 7 plus

Samsung J3 Pro

Huawei Honor8 pro

Vivo Y53

iPhone 8

Samsung J5 (2016)

Huawei Mate 10

Vivo Y55s

iPhone 8 plus

Samsung J5 Prime

Huawei Mate 10 Pro

Vivo Y66

iPhone SE

Samsung J5 Pro

Huawei Mate 10 Pro Porsche


iPhone X

Samsung J7 (2016)

Huawei Mate 8



Samsung J7 Plus

Huawei Mate 9



Samsung J7 Prime

Huawei Mate 9 pro



Samsung J7 Pro

Huawei Mate RS



Samsung Note 5

Huawei Nova 2 Lite



Samsung Note 8

Huawei Nova 2 plus



Samsung Note FE

Huawei Nova 2i



Samsung S6

Huawei Nova lite



Samsung S7 edge

Huawei Nova plus



Samsung S8

Huawei P10



Samsung S8 Plus

Huawei P10 lite



Samsung S9

Huawei P10 plus



Samsung S9 Plus

Huawei P20




Huawei P20 Pro




Huawei P9




Huawei P9 lite




Huawei P9 plus




Huawei P9 premium




Huawei Y7 Prime



by Soni_Gear Member
on ‎20-01-2018 09:31 PM

How to activate volte on samsung s8??

by Valued Contributor
on ‎20-01-2018 09:35 PM

Hi Soni_Gear, kindly send us a private message <here> including your mobile number for further checking. Thank you.

by KelvinTho Member
on ‎05-04-2018 11:48 AM



Not sure if this is  a phone issue or with the network, I am having some issues with VOLTE  on my S8. Hoping someone can point me the correct way.


Constant dropping to H+ while travelling and does not go back to 4G unless reboot or turn off and on data at 4g supported areas. VOLTE sign dissapears but still on 4g, calls unable to call  in and call out as the VOLTE sign is not lighted. Need to reboot or turn off and on data and it goes back to normal.


Anyone having this issue as well ?





by Faisal00 Member
on ‎20-06-2018 11:50 AM

Hi. Please active volte for my number.

My number: 0167018291


by Support
on ‎20-06-2018 01:22 PM

Volte will be activated automatically if your phone model supports Digi Volte service, Faisal00. Digi Vo-LTE service is available for selected devices only at the moment. You may refer to http://new.digi.com.my/services/volte



Hi. Please active volte for my number.

My number: 0167018291


by Pandawhale Member
on ‎20-10-2018 01:34 PM

Hi. Please active volte for my number.

My number: 0164535581




by Support
on ‎20-10-2018 04:13 PM

Digi Vo-LTE service has been activated for 0164535581, Pandawhale :-)

For the list of Vo-LTE supported phone under Digi network, kindly refer to this link ya https://goo.gl/FkGPBq

by Super Contributor
on ‎28-11-2018 12:55 PM

this  post may be helpful, BUT there are ton of phones that even the phone come with vowifi, and volte, but digi NEVER include those phone in the list, so what is the point? what has digi done to ensure all of us enjoying the service, but not just limited to apple, samsung, huawei or viva. PLS BE AWARE THAT NOT ALL USER USING THESE BRANDS/MODELS.


by Fadzlee84 Member
on ‎18-01-2019 10:07 AM

Hi fellas, can you re activate my volte on no 016-3163483, i just use my new fon samsung s9. Thanks in advande fellas😃👌👍🏼

by Support
on ‎18-01-2019 12:53 PM

Hi Fadzlee84, VoLTE service status active. Vo-LTE offered by selected devices at the moment, please refer to http://new.digi.com.my/services/volte for more info. TQ.

by Fadzlee84 Member
on ‎18-01-2019 02:19 PM

Hi Digi_mycheah, just wanna confirm about the VOLTE SERVICE. Why when i'm using phone to call/data i didnt get a CRYSTAL CLEAR LIKE MENTION ON THE ADVERTISEMENT FOR VOLTE SERVICE? Hope you guys can check it for me and the rest Digi telco user. Thanks dude!😃 Chill👌😁

by Support
‎18-01-2019 02:43 PM - edited ‎19-01-2019 11:08 AM

Hi Fadzlee84, Vo-LTE offered by selected devices at the moment. If you facing any issue to receive calls or do outgoing calls since Digi did not support Vo-LTE for your phone model, please deactivate the Digi Vo-LTE service by log in to MyDigi app >> menu >> Settings >> Subscription >> Vo-LTE.  TQ. 

by abang_syaf Member
on ‎16-02-2019 12:13 PM




by Support
on ‎16-02-2019 02:11 PM

Hi abang_syaf. The VoLTE service is activated. Thank you.

by abang_syaf Member
on ‎16-02-2019 04:12 PM

Active plan internet please...

by Support
on ‎17-02-2019 08:29 AM

Hi abang_syaf. Internet plan can be subscribed via the MyDigi app. Smiley Happy