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Very unstable and slow 4G starting this month

Member
Posts: 10
Registered: ‎14-08-2019

Your i150 4G connection also under MCO? It has become so slow and unstable starting this month, SINR used to be at least 10+dB, now it dropped to 2-3dB, sometimes even to negative value! WTF are you guys doing? I need internet connection to do my work lah! Don't give me bull**bleep** because congestion etc, it's clearly because the SINR has suddenly become very bad!

Re: Very unstable and slow 4G starting this month

Member
Posts: 1
Registered: ‎03-06-2021
I have the same problem since 2 days ago . Its so bad i cant play any online games, use social media and even watch yt .

Re: Very unstable and slow 4G starting this month

Support
Posts: 3,786
Registered: ‎14-04-2015

dda5500, Ugotthatjet734, If the issue still persists till now, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused Smiley Sad
 

Re: Very unstable and slow 4G starting this month

[ Edited ]
Member
Posts: 10
Registered: ‎14-08-2019

Complain complain then after a week then it become unstable and slow AGAIN! -6 dB SINR, WTF digi! Also I do not use your app, I put sim in router and use as internet. If this does not resolve then I'll find an alternative then GOODBYE!

Re: Very unstable and slow 4G starting this month

Member
Posts: 11
Registered: ‎29-09-2019

Honestly  , the customer service is **bleep** is and they were paid to copy paste stuff in this forum 

 

Still , instead of complaining to them you can complain at here instead 

https://aduan.skmm.gov.my/

 

i do it daily 

 

The digi postpaid contract its the worst decision i ever made