11-01-2017 06:10 PM
Dear Team,
May need your help to check the coverage for address as below, network been unstable since last 2 weeks ago.
Year 2016, there still has 4 bar wirh 4G, right now it become to 4G with 2 bar only.
Even 4G with 2 bar, but network not functioning. Unable to online or access to Facebook.
4G become to H+, and then become to E. and lastly no network.
Althought I keep reboot my phone, issue still occur.
Checked with my colleague, they are facing the same issue too.
Address : Sungei Way FIZ, Petaling Jaya, 47300, Petaling Jaya, Selangor, Malaysia
Thanks.
Jimmy Tan
13-01-2017 11:57 AM
Hi JIMMYHENG,
Thank you for the feedback. We regret to inform you that we are currently having service interruption in your area. Our technical team estimated the issue should be resolved by 1/14/2017. We apologize for the inconvenience. :-(
Thanks.
23-01-2017 01:55 PM
Dear Team,
As per previous message, it mentioned that Digi techinician team will solved on Jan-14-2017. But until today this issue still happened and it is more worst than before.
Previous still able to connect with 4G(LTE), right now everything is gone.
Most of our colleagues are using Digi Network, but all of them are complaint Digi unable to use anymore nowadays.
It is more worst than year 2016.
Please do solve the issue urgently.
Thanks
Jimmy Heng