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Unlimited Internet Hours. Complaint

Member
Posts: 1
Registered: ‎01-04-2016

As A Yearly DiGi Telecommunication User I Would Like To Ask Why The Unlimited Internet Freebie is only available from 1am to 7am, will anyone use this kind of service in the middle of the night. No Offense but This Kind Of Service Is Strictly Not Logical. If you take a logical action by just changing the time like From 1 pm to 8pm it would be reasonable. Thank You.

Re: Unlimited Internet Hours. Complaint

Contributor
Posts: 69
Registered: ‎24-03-2016
Bro 1st of all, its Digi's business gimmick... percentage people use very low during the unlimited time.. so they give this kind of ridiculous promotion.. and they dont lose much... simple as that... worthless promotion.. btw how u complain also the only thing.. its always ask us to write in to help@digi.com.my.. which they will never reply you... i send an email to them.. they dont even reply to me.. its already 2 days... what the fun.

Re: Unlimited Internet Hours. Complaint

Community Manager
Posts: 8,673
Registered: ‎20-04-2015

Thank you for your feedback. The plans are being revised from time to time according to market demands. I hope our plans will be satisfactory to you and most of the customers.


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