|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Suddenly no service at Kuching, Jalan Kempas area

Member
Posts: 4
Registered: ‎09-01-2016

Me and my friend's phone (we are both using Digi) suddenly cannot connect to Digi Network since this morning when we are in this area (Jalan Kempas, Kuching). This is the first time I encounter with this problem after using Digi for nearly 5 years in the same area.

We both have tried to re-start our phone (we are using iPhone and Samsung respectively). And also tired to connect to Digi network manually. Nothing happen (refer to attached screen shot).

 

My question is:

1) How can I make a report on this to Digi to solve the connection problem?

2) What else can I do to solve this connection problem?

Re: Suddenly no service at Kuching, Jalan Kempas area

Member
Posts: 1
Registered: ‎09-01-2016
Same here, my area is Petra Jaya Kuching. Service unavailable but Digi can send promo sms how is that even possible. Please fix this, thank you.

Re: Suddenly no service at Kuching, Jalan Kempas area

Member
Posts: 4
Registered: ‎09-01-2016

I received that Digi promo sms too... Then I lost the network connection again...

Hmmm...

Re: Suddenly no service at Kuching, Jalan Kempas area

Community Manager
Posts: 8,754
Registered: ‎20-04-2015

Hi all, is the issue resolved already? 


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements