06-01-2017 10:20 AM
Are u still facing the same issue till now? Upon checking, there's no network issue in the mentioned area. If this issue persists, please do not hesitate to PM https://goo.gl/SxGJMl us your mobile number, full name and current location (full address and postcode) for further checking. TQ.
02-02-2017 09:12 PM
03-02-2017 11:35 AM
What the **bleep** is wrong with this digi internet connection,? My area is port klang, since several days ago the internet is stopped working, 4g is not working 3g is working but **bleep** slow, u guys deducting our money and providing **bleep**ty internet connection, trying to call customer services no answer and its taking ages to someone to answer the call, digi is the worse service provider ever in malaysia, like seriously u guys dont know how to fiz problems within hours? No credit refunds also, so far i wasted several ringgits on internet.. Nothing works.. **bleep**.
You can also reach us via email or live chat on website. Kindly refer to your <inbox> to provide us more information about this issue.
10-02-2017 06:20 PM
10-02-2017 08:21 PM
Does the issue happen only in specific locations or almost all areas ya? Please PM us via https://goo.gl/SxGJMl with your number and more info on the issue for further clarification, TQ
14-02-2017 08:18 PM
15-02-2017 11:40 AM
my whole day used to figure out this problem..
it was okay this morning when im watching online. then in the afternoon it started to slow.. loading webpage seem to be okay... but downloading and streaming video n music is like im using GPRS(or maybe worse than this).. but then is 4G full bar line.. please fix please reply.. dun ignore us the customer.. You wont exist without us costomers..
18-02-2017 03:30 PM
Hi @jasmin1234. Issue has been rectified. Please restart your phone to re-synchronized your number with our system. Our apologies for all of the inconvenience caused.
15-03-2017 05:48 PM
I am staying in Sek13 PJ and working in Sek51A/223. In both areas my 4G is very erratic. It is either very slow or it does not connect to the internet anymore.
I want to try Speedtest as you suggested in the previous entries. Too bad, though, even speedtest does not open up because of no internet connection. Kindly help