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Re: Slow internet connection

Support
Posts: 1,466
Registered: ‎01-12-2016

Hi fotolocco,

 

Please PM us via https://goo.gl/SxGJMl with your number and current location (full address and postcode) for further clarification, TQ

Re: Slow internet connection

Member
Posts: 1
Registered: ‎06-12-2017
Yess..digi is sucks as well.. I use hotlink 4G internet and I compared with digi.. And the result was hotlink is better .. Digi said it offer a High speed internet and fastest 4G network.. But i found hotlink is better.. I bought the internet subscription..ut show 4G but it still running slow? Why? Wtf digi..u suck

Re: Slow internet connection

Community Manager
Posts: 8,637
Registered: ‎20-04-2015

@Naqie wrote:
Yess..digi is sucks as well.. I use hotlink 4G internet and I compared with digi.. And the result was hotlink is better .. Digi said it offer a High speed internet and fastest 4G network.. But i found hotlink is better.. I bought the internet subscription..ut show 4G but it still running slow? Why? Wtf digi..u suck

Do help Digi to improve its network by submitting the affected location through MyDigi app: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

how to change the sim card to4G

Member
Posts: 5
Registered: ‎09-01-2018
can i know where can done this?thank you very much

Re: how to change the sim card to4G

Support
Posts: 3,155
Registered: ‎01-05-2015

Kindly get the registered owner to walk-in to any Digi Store or authorized outlet to submit your request for change of SIM card, wangkc. You can find a store that supports SIM replacement using our Store Locator at https://goo.gl/vx5W0Q. Choose 'State' and click 'All' for Outlet. Under 'Products & Services', filter for 'DigiNet+ SIM Replacement' option only ya :-)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: how to change the sim card t

Member
Posts: 5
Registered: ‎09-01-2018
need payment?

Re: how to change the sim card t

Valued Contributor
Posts: 323
Registered: ‎01-02-2017

SIM replacement will be charged at RM 10.00 per SIM card. Thank you.

Re: Slow internet connection

Gha Member
Member
Posts: 2
Registered: ‎04-12-2017
Yes same thing ..very slow ..always end up with time out ..cannot connect ...
Highlighted

Re: Slow internet connection

Community Manager
Posts: 8,637
Registered: ‎20-04-2015
Kindly provide the location and other details of the occurrence through MyDigi app http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.