|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Re: Slow internet connection

Support
Posts: 2,840
Registered: ‎01-12-2016

Hi fotolocco,

 

Please PM us via https://goo.gl/SxGJMl with your number and current location (full address and postcode) for further clarification, TQ

Re: Slow internet connection

Member
Posts: 1
Registered: ‎06-12-2017
Yess..digi is sucks as well.. I use hotlink 4G internet and I compared with digi.. And the result was hotlink is better .. Digi said it offer a High speed internet and fastest 4G network.. But i found hotlink is better.. I bought the internet subscription..ut show 4G but it still running slow? Why? Wtf digi..u suck

Re: Slow internet connection

Community Manager
Posts: 8,787
Registered: ‎20-04-2015

@Naqie wrote:
Yess..digi is sucks as well.. I use hotlink 4G internet and I compared with digi.. And the result was hotlink is better .. Digi said it offer a High speed internet and fastest 4G network.. But i found hotlink is better.. I bought the internet subscription..ut show 4G but it still running slow? Why? Wtf digi..u suck

Do help Digi to improve its network by submitting the affected location through MyDigi app: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

how to change the sim card to4G

Member
Posts: 5
Registered: ‎09-01-2018
can i know where can done this?thank you very much
Highlighted

Re: how to change the sim card to4G

Support
Posts: 4,949
Registered: ‎01-05-2015

Kindly get the registered owner to walk-in to any Digi Store or authorized outlet to submit your request for change of SIM card, wangkc. You can find a store that supports SIM replacement using our Store Locator at https://goo.gl/vx5W0Q. Choose 'State' and click 'All' for Outlet. Under 'Products & Services', filter for 'DigiNet+ SIM Replacement' option only ya :-)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: how to change the sim card t

Member
Posts: 5
Registered: ‎09-01-2018
need payment?

Re: how to change the sim card t

Valued Contributor
Posts: 320
Registered: ‎01-02-2017

SIM replacement will be charged at RM 10.00 per SIM card. Thank you.

Re: Slow internet connection

Member
Member
Posts: 2
Registered: ‎04-12-2017
Yes same thing ..very slow ..always end up with time out ..cannot connect ...

Re: Slow internet connection

Community Manager
Posts: 8,787
Registered: ‎20-04-2015
Kindly provide the location and other details of the occurrence through MyDigi app http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!