|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Slow LTE-A in my area

Member
Posts: 7
Registered: ‎21-10-2016

Hi Digi 

 

 

Please help to solve this issue in my area, my area locate at Monte Bayu Condominium Taman Bukit Permai, 56100 Kuala Lumpur.  

 

4G+ show on my phone with 3 Bar , but the speed only 2Mbps+/- , upload unable to test untill error . please refer to print screen to get more detail

 

 

 

Screenshot_20180722-233956_Speedtest.jpg

 

 

Screenshot_20180722-233956_Speedtest.jpg

Re: Slow LTE-A in my area

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

Thank you for the useful information you have collected. Our technical team can investigate on the issue if you would kindly help us to submit your feedback via MyDigi app: https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...

Similarly, provide your location and also other observation details when providing the feedback.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!