17-02-2019 12:21 PM
18-02-2019 03:11 PM
Kelvink, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. Sorry for any inconvenience caused
Our investigation findings on your case will be published under Case Status on MyDigi. For guidelines on how to submit ur case via MyDigi, u may visit - http://goo.gl/RNWQ9s Btw, do choose the option to login to MyDigi using ur phone number ya
19-03-2019 05:40 PM
Hi digi reps.
I did several word search in this website, example: "internet problem" or "slow internet",
I've turned every 38 pages regards to internet probIems/ slow internet, and it is scary stories to be found that digi internet prepaid is really a nightmare. is it true?
Please digi, upgrade your gateway to avoid congestion. packet traffic is increasing as we speak.
Don't sweep all the garbage under your carpet - thats old fashion countermeasures.
19March2019 : my day one use digi internet prepaid (cilipadi XL rm12 - 7days) I found it not attractive at all (speed wise).
As per coverage, yes I did check your digi 4g lte coverage map before I write this down.
Thank you for being my cellular provider.