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SLOWWWWWWW INTERNET SPEED

Member
Posts: 4
Registered: ‎22-08-2021

I've made report via MyDIGI app since august. The reply I get is congestion bla bla bla and will be fixed by the end of september. NOW ITS BLOODY OCTOBER AND THIS PROBLEM IS NOWHERE NEAR FIX. When I made a report again yesterday the bloody same copy paste reply is given but with a changed date of 032021. What kind of weed are your network team smoking? It's october and they saying it will be fixed by 032021 (see attached file)? I've even found a post similar to mine saying network congestion whatsoever since last year and still not getting fixed

Re: SLOWWWWWWW INTERNET SPEED

Support
Posts: 4,317
Registered: ‎14-04-2015

Hitsuyo, please provide us ur full name and phone number to check on the status of ur report ya. Tq.

Re: SLOWWWWWWW INTERNET SPEED

Member
Posts: 4
Registered: ‎22-08-2021

Muhammad Nasrizal bin Kamal
01116913098

I'll provide case ID too  so you can see all the copy paste reply since august
CAS-22847476-J8W6   - 22 August 2021

CAS-22871760-R4N7   - 25  August 2021

CAS-22901531-K2B8     - 30 August 2021

CAS- 22917438-H0X2   - 1  September 2021

CAS-23129130-G4N5    - 30 September 2021

CAS-23137215-P9X6     -  1  October 2021

CAS-23142735-R5W5   -  2 October 2021

CAS-23149667-R3F7   -   3 October 2021 

Re: SLOWWWWWWW INTERNET SPEED

Anonymous
Posts: 0

Hi. Do PM (Inbox) us for further checking. Thank you.