SLOW 4G INTERNET SPEED AT SEMPORNA TOWN

[nixoholic]

Hi Digi, I would like to know the suppose speed of Digi Infinite 150 Unlimited (High Speed Internet) as advertised. I dont want to regret for upgrading my plan to it as the 4G speed here in my town SEMPORNA, SABAH is definitely unacceptable in terms of 4G and 3G internet speed even though its on full bar reception. Please see the attachment of the speed test I have done on 3G speed, while 4G is only on around 5-7mbps which is better to buy the Digi Infinite 80 plan if I knew it will be like this (Sorry I cannot upload 2 images at once). Please advise or rectify this matter. Anyway my phone is Huawei Mate 9 and already received your latest internet & mms setting.

[nixoholic]

This is the 4G speedtest result.

[MrOctopusK]

The speed on the Postpaid 150 Infinite follows the maximum speed that you can obtain on the network at your location. For your 4G speed of 7Mbps, it isn't too bad for a 4G connection (it would be faster if you get 4G+ coverage). However the 3G speed is unusual and I would suggest that you PM our support regarding the slow 3G speeds: http://community.digi.com.my/t5/Welcome-and-Announcements/We-care-about-your-network/m-p/24461#M490