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Roam and Stay Connected!

by Community Manager on ‎07-06-2019 12:54 PM - edited on ‎04-07-2019 12:03 PM by Community Manager

Hey Subscribers!

Have you ever been on a beautiful beach vacation, but had no internet to share it on Instagram? Or busy working in another country with no way to call back home?

Nothing should stop you from posting up that unbelievable island view, or making that business call home when you’re on the move. Find out how you can activate, access and manage all your roaming needs and services with Digi!

Roam Like Home Monthly

Digi’s Roam Like Home Monthly plan has made it simple and easier to manage all your roaming costs to avoid any additional charges! Keep in touch with your friends and family without changing your own number.

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Roam Monthly

Roam Monthly with Digi for IDD calls to ten different countries! Call directly to whoever you want whenever you want!

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*IDD calls(fixed or mobile) is only applicable to 10 countries from Malaysia.

These 10 countries are Australia, Brunei, China, Hong Kong, Indonesia, Myanmar, Philippines, Singapore, Taiwan and Thailand. To check whether your postpaid plan is eligible forIDD Voice Calls, click here

 

Check out this list of roaming countries and do ensure you manually select the correct network partner for both roaming plans

 

Country

Network Operator (s)

Australia

Telstra

Brunei

BST Com

China

China Mobile (CMCC)

Hong Kong

SmarTone/HKCSL/HKT/3/CMHKx`

Indonesia

INDOSATOOREDOD/Telkomsei

Myanmar

Telenor(TNM)

Philippines

GLOBE/SMART

Singapore

StarHub/Singtel

Taiwan

Chunghwa

Thailand

Dtac/DTN TriNet

 

Both plan’s 60 Minutes of roaming calls consist of

Roaming Voice calls to Malaysia mobile and Malaysia fixed-line numbers

- Roaming Voice calls to visited participating countries

- Receiving Voice calls when roaming in participating countries

 

Disclaimer: In the event that you have unsubscribed from your roaming package (i.e Roam like home / Roam Monthly) at any given time, you are allowed to re-subscribe but will be subjected to  RM20 processing fee.

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Activating your international roaming is as easy as ABC! Simple turn on data roaming on your smartphone and you’re ready to roam! If you’re not sure click here and follow the steps.

Do note that standard roaming rates will apply once your internet roaming quota is fully used up. So make sure you keep track. You can check your roaming quota balance by:

 

- Checking through your MyDigi App (HERE)

1. Log into your MyDigi App

2. On Usage page, select “View Details”

3. Select “Internet” for internet roaming quota balance

4. Select “Voice” for voice minutes balance

 

- Through UMB Code (FULL LIST HERE)

1. Dial *800#

2. Select 1 for “Check Internet Quota”

3. Select 2 for “Check Voice Minutes”

 

Start travelling without worrying about the bill shock! Click here to find out how to purchase your roaming passes through your MyDigi app!

 

Click here to view the Roaming infographic.

 

 

Comments
by Arahim Member
on ‎20-07-2019 02:33 AM

Dear friend.. how to reactivate roaming.. I'm slide to deactivate (something wrong command )

Please decide to deactivate roaming.. what the **bleep** eveey month charge RM 30 . Without use the roaming.. attention to administer Digi.. easy to get d money . Wht the  helll

by Arahim Member
on ‎20-07-2019 02:34 AM

Please make sure u application usefull #digi