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Roam Like Home – Like a Champion

by obatterista SuperUser on ‎25-05-2018 04:40 PM

Are you heading for that well-deserved vacation of yours soon? Better keep your Digi Postpaid / Prepaid account active so your social media updates can give your loved ones the FOMO!

We have prepared a couple of tips here. Did we miss anything out?

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Prior to departure

 

Your Digi Postpaid or Prepaid account(s) must:

1. Have at least a basic mobile internet/data plan. Learn how to purchase an internet plan here 
2. Be designated as “Active”.
3. Have purchased an International Roaming plan and is activated. See the image below.

roam 01.jpg

Your smartphone/device must:

1. Have Voicemail Roaming turned off.
<Dial *128# > Digi Rewards & Services > Voicemail > Other Setup > VMS Roaming Off.>
2. Have Data Roaming turned off. See the image below.

roam 02.jpg
3. Ensure that you are in Airplane Mode before connecting to your aircraft’s WiFi network. This is to ensure that you will not be charged with additional roaming fees. See the image below.

roam 03.jpg

Finally:
1. Activate the Roam Like Home service to enjoy full 5GB of internet roaming and 60 minutes of voice in 10 selected countries.

Upon arrival
Follow these steps to enjoy internet away from home:

1. Change your Network Selection to Manual (ie: Indonesia to select Indosat).
2. Dial *128*5*1*6#
3. Select '2' for "Purchase Roaming Top Up" to subscribe.
4. You will receive an SMS confirming successful Roaming Top Up Package purchase.
5. Turn on Data Roaming or Cellular Data/Mobile Data on your mobile phone.

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