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Poor Voice Call Quality - Jalan Perkasa, Residensi Gembira 33, 57100 Kuala Lumpur

Member
Posts: 1
Registered: ‎20-12-2018

Dear Digi Technicians,

 

We have 10  postpaid lines registered with Digi under different accounts.

 

All of us  are suffering poor voice calls since one week ago.

 

Lines offen got cut-off. The phone calls can only barely last for few seconds.

 

We could not even finish a sentence and have a proper phone calls with our family members , business partners and friends and their calls often became missed calls.

 

The voice call quality is very very very bad.

 

Email report has already been sent through MyDigi app.

 

We appreciate your immediate action to get it rectified.