|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Poor Digi coverage at Bukit Banyan Sungai Petani

Member
Member
Posts: 1
Registered: ‎06-12-2019
Hi, we experience Digi mobile signal at Bukit Banyan is very poor regardless 3G or 4G.
As for comparison speedtest result for other housing under Paramount Property, Bandar Laguna Merbok can even reach 47 Mbps but in Bukit Banyan hardly to get 5 MBps.
Hope Digi can do something to improve your service for Bukit Banyan residents in order to keep existing customer and to get new customer to join Digi community.
Besides other Digi superb service, please keep an eye for your network coverage.
Thank you and wish Digi will do their best to No 1 telecommunications service provider.
Highlighted

Re: Poor Digi coverage at Bukit Banyan Sungai Petani

Support
Posts: 2,249
Registered: ‎10-04-2015

Good morning Vnc. 

 

We appreciate if you could submit an official report via your MyDigi app for further assistance with the network issue.

 

Old version = Menu >> Support >> Email >> Select Category (Network Coverage). 
New version = Menu >> Support >> Network Coverage.

 

The report will be sent straight to our technical team and the result will be appeared in the Case Status (old version) or My Case Status (new version) within 2~5 days. Our apology for the inconvenience caused. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!