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Re: PORTING OUT FROM DIGI

Member
Posts: 11
Registered: ‎18-03-2021

if its the systems, yeah, really digi need to upgrade.

 

more people will leaving digi, as what i heard

Re: PORTING OUT FROM DIGI

Member
Posts: 11
Registered: ‎18-03-2021

how can your customer service says i dont know? you can refer to your incharge manager what?

 

 

Re: PORTING OUT FROM DIGI

Member
Posts: 11
Registered: ‎18-03-2021

it's time to look for lawyers.

 

 

Re: PORTING OUT FROM DIGI

Member
Posts: 11
Registered: ‎18-03-2021

also the time to silence

Highlighted

Re: PORTING OUT FROM DIGI

Member
Posts: 11
Registered: ‎18-03-2021

9.14am 22-03-2021

Just called Maxis centre to resubmit 3rd MNP application.

 

Please make sure the SMS validation comes late at night

 

Please ask the team to do the work, don's sms  by giving these 2  different reasons to my 2 hp's when rejecting:

1. I did not  reply to one or both hp's

2. My line or both lines did not active

 

PLEASE tell the team ok, since they did not accept my calls, and also the customer service cannot or don't want to transfer my call to the team.

 

Also please investige Miss Masliana or Maslina (whicever, you can check in your system that i called on 19-03-2021 , due to she says i no need to call maxis to resubmit MNP request say this big TEAM will response after 20 hours!

 

 

Re: PORTING OUT FROM DIGI

Member
Posts: 11
Registered: ‎18-03-2021

received SMS from digi at 2.02pm saying port out are processed by the port in provider.

 

busy a bit, then at almost 4 .00pm then  have time to install new sim card.

 

thank you for letiing both of my line to port out.

 

we're going to enter new 5G era, so when the provider cannot afford to maintain coverage, then we as consumer have to look for other alternative.

 

THANKS  A LOT. My case settled.

Re: PORTING OUT FROM DIGI

Support
Posts: 4,194
Registered: ‎14-04-2015

Thanks for the update, AsmadiMR Smiley Happy Stay safe always ya!

Porting in to Digi

Member
Posts: 1
Registered: ‎21-06-2021

Hi Maxis, today i go to DIgi Centre to port in my line to Digi. I already get the simkad form the centre but i still didnt received any message from maxis to port out. can you help me?

Re: Porting in to Digi

Support
Posts: 4,194
Registered: ‎14-04-2015

Farahainm, have u click on the link we provided via email sent during the port in request to Digi? The port out request will only be initiated once u click the link Smiley Happy If u need further assistance from us here, u can PM us the full details of ur issue together with ur full name, IC number and phone number