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PORT OUT REQUEST REJECTED

Member
Posts: 2
Registered: ‎21-01-2021
Hello, I had apply to port out to other network today and then i receive a sms said that the port out request is rejected.



May i know what is the reason?
hellp me please

Re: PORT OUT REQUEST REJECTED

Support
Posts: 5,229
Registered: ‎10-04-2015

Hi mrsingaon9. Please PM (inbox) and provide us your phone number for us to check on your application.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: PORT OUT REQUEST REJECTED

Member
Posts: 2
Registered: ‎21-01-2021
the rejection have happen two time, dont know what the problem, i already follow the instruction when reply the confirmation message,then digi reject with nonsense excuses, my number is 0164682847, today again i have contact celcom to resubmit the port out request. please Digi, make it easy la

Re: PORT OUT REQUEST REJECTED

Member
Posts: 2
Registered: ‎19-04-2021
Yes mine too!!! I called them said I’m at overseas they still don’t let me port out! Say is according to system! Hello! Customer service suppose to provide solution not creating problemsss!!!