01-07-2018 10:22 PM
Hello i experiences unstable ping when plaing CSgo
When not playing my ping is stabble when in game my ping become more worst
i experiences this last week and until now
Location : Taman Bukit Lela Kuala Lumpur
Signal : Full Bar 4G
Help me solve this isu
02-07-2018 10:46 AM
03-07-2018 12:25 AM
im also,see the speed run 3mbps only wtf !!!before that i can run 10-30mbps after used 2 months later omg the speed i wanna take burnner burn your sim.
03-07-2018 03:46 PM
Hi, @lkyi. Kindly submit your feedback through MyDigi app so that our technical team can compile your issue for future improvements: https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...
20-07-2019 11:09 AM
Good morning Rizd. Should the issue persists, please submit an official report via your MyDigi app.
Old version = Menu >> Support >> Email >> Select Category (Network Coverage).
New version = Menu >> Support >> Network Coverage.
The result of the report will be appeared in the Case Status (old version) or My Case Status (new version) within 2~5 days. Rest assured that our technical team will revert to you the soonest possible. Our apology for the inconvenience caused. Thank you.
21-07-2019 11:53 PM
I have the same issue today. my download speed is stable but when gaming, my ping went 800ms for some reason. Digi fix this AS SOON AS YOU CAN.
22-07-2019 11:03 AM
@foxy2xx , please submit your observations through MyDigi app by going to Menu >> Support >> Network Coverage.
The feedback form will obtain some crucial information such as the affected location.
16-09-2019 10:13 PM
I already report via digi apps, but digi blame my location far from tower. im not test from mobile phone only, tested using huawei router and high gain antenna.signal already full bar less than -90db.. its happen averyday after 9pm until 1am.. happen after your customer support offline..im not satisfied with digi reason..
my last report CAS-14561363-N4B8