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No mobile data after topup - Very poor and the customer service is worst.

Member
Posts: 1
Registered: ‎30-09-2021

I have been a subacriber of the Prepaid RM60 (was RM58) plan for a good 36 months now. 

 

Last week I topped up as per usual....alas since then 4 days, my mobile data is non existant . Whatapp works (slowly) but mobile data which I thrive off isn't there.

 

Went on the chat and app to complain but alas nothing.

 

They  are bloody mugs, maybe it's time to change to a more customer friendily  service provider. 

 

Frustrating to say the least.

 

watch how they are gonna use a cut and paste reply .