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No internet connection using dg fibre

Member
Posts: 1
Registered: ‎14-10-2021

I complained no network connection on sunday. I called the customer service, and respond me he not sure what is the problem, and promised will be contacted by digi staff within 24-48 hours. today is the 4th  day. Till now no update from digi and  no connection at home. we are paying for the service and please check on the issue immediately, especially working working from home cannot perform well due to this kind of external factors.

Re: No internet connection using dg fibre

Support
Posts: 4,319
Registered: ‎14-04-2015

jpramila, to check further on this, please PM us ur case ID and phone number to check on the status of ur report here ya