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Network Outage

Member
Posts: 9
Registered: ‎01-10-2019

Network outage since this morning.Smiley Sad

location: 4.177338, 100.623876

Google Map location 

This problem is getting frequent.Smiley Sad

Kindly resolve as soon as posibble.Heart

TQ.Heart

Re: Network Outage

Support
Posts: 1,515
Registered: ‎01-12-2016

We’re aware of the service interruption in this area and sorry to be holding you up. We will continue to monitor the stability network. Please accept our apologies for the inconvenience caused and appreciate your patience during this period.

Re: Network Outage

Member
Posts: 9
Registered: ‎01-10-2019

Today the Network is down again.Smiley Sad

Re: Network Outage

Member
Posts: 9
Registered: ‎01-10-2019

Until now the prolem stu no yet resolveSmiley Sad

Re: Network Outage

Support
Posts: 1,164
Registered: ‎14-04-2015

abdullkhair, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon - Support - Email - Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi - click Menu - Support - Network Coverage. Sorry for any inconvenience caused Smiley Sad

Our investigation findings on your case will be published under Case Status or My Reports on MyDigi within 2 - 5 working days from ur report submitted.
 

Re: Network Outage

[ Edited ]
Member
Posts: 9
Registered: ‎01-10-2019

@Digi_Sha, saya begitu menghargai maklumbalas anda, akan tetapi saya tidak dapat mengikut langkah-langkah yang diberikan kerana telefon pintar saya tiada akses kepada liputan internet untuk membuat laporan melalui aplikasi MyDigi App. Adalah sukacita dimalumkan MyDigi App hanyalah ibarat seekor "gajah putih" sekiranya tiada akses kepada liputan internet.

Untuk pengetahuan @Digi_Sha , buat masa ini saya hanya mempunyai akses kepada internet melalui talian tetap yang dihubungkan kepada komputer di tempat saya bekerja sahaja. Saya amat terkejut, kerana saya disarankan untuk membuat aduan mengenai ganguan liputan ini melalui saluran yang tidak dapat diakses oleh saya buat masa ini. Ini adalah sungguh tidak masuk akal. Saya amat kecewa kerana ganguan liputan ini berlautan umpama tiada penghujungnya. Lalu saya bertanya kepada diri sendiri, adakah akan ada sinar dihujung terowong? Walaubagaimanapun pepatah inggeris ada mengatakan: "It's better to burn out than to fade away". Maka dengan ini saya telah menetapkan pendirian saya untuk beralih arah kepada Pembekal Rangkaian Telekomunikasi yang lain sekiranya masalah ini tidak dapat diselesaikan dalam tempoh 3 hari dari sekarang.

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Re: Network Outage

[ Edited ]
Member
Posts: 9
Registered: ‎01-10-2019

@Digi_Sha@Digi_MYCHEAH  Hari ni jadi lagi. sejak petang semalam network problem. menang event wajib tiap2 bulan eh?

Re: Network Outage

Member
Posts: 9
Registered: ‎01-10-2019

Another day without mobile network at my workplace.

Re: Network Outage

[ Edited ]
Member
Posts: 9
Registered: ‎01-10-2019

shutterstock_1054771703.jpg

HeartGOOD MORNINGHeart

I am going to enjoy my Monday blues

WITHOUT Digi network coverage

at my workplace todaySmiley Very Happy.

What a peaceful day....

HeartHeartHeartHeartHeartHeartHeartHeartHeartHeart