|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Mobile network weak connection

Member
Posts: 4
Registered: ‎21-04-2015
Hi Support, I am using digi 4G for quite some time, however I do facing a problem since few months ago as the 4G are showing there is a coverage but I can't go online. The work around I did was switch it into airplane mode for few seconds and undo it, and the line resume for temporary and it will goes down again any time. This process has to be repeating in order to contentiously staying online. Please resolved this and its annoying and heavily impacting on the user experience. Other telco network are working fine at the same location.

Re: Mobile network weak connection

Community Manager
Posts: 8,697
Registered: ‎20-04-2015

@fabregax, send in the affected location details and other observations through MyDigi app please https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...

Thank you for your feedback in advance.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.