|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Line problem

Member
Posts: 1
Registered: ‎07-08-2018
Line problem - Seri Kembangan
Highlighted

Re: Line problem

Community Manager
Posts: 8,714
Registered: ‎20-04-2015
Our technical team will appreciate your feedback with the precise location and other details of the issue. Send in your feedback using MyDigi app in a simple and systematic way https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
Highlighted

Re: Line problem

Member
Posts: 2
Registered: ‎12-12-2019
I dont like digi rigth now already two days this problem come...i dont why can be like this..i hope digi cant fixed
Highlighted

Re: Line problem

Support
Posts: 2,203
Registered: ‎14-04-2015

Rolandolph, if the issue still persists, u may log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi > click Menu > Support > Network Coverage. Sorry for any inconvenience caused Smiley Sad

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 2 – 5 working days from ur report submitted.


 

Highlighted

Re: Line problem

Member
Posts: 1
Registered: ‎15-03-2020
Please fix the line problem, line always show 4g but very slow. Sometimes no coverage at all. Please digi make some action and fix this problem.
Highlighted

Re: Line problem

Support
Posts: 2,203
Registered: ‎14-04-2015

alfayyidh, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi > click Menu > Support > Network Coverage. Sorry for any inconvenience caused Smiley Sad Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 2 – 5 working days from ur report submitted.

Highlighted

Re: Line problem

Member
Member
Posts: 1
Registered: ‎18-03-2020
Line problem, can't call out or receive calls. Seremban area.
Highlighted

Re: Line problem

Support
Posts: 2,203
Registered: ‎14-04-2015

Nws, please inbox us ur full location details in Seremban for further checking and assistance on this. Tq.

Highlighted

Re: Line problem

Member
Posts: 1
Registered: ‎30-04-2020
After lightning in rain , my line gone. From night to now morning
Highlighted

Re: Line problem

Member
Posts: 1
Registered: ‎25-09-2020
The line problem is major problem to me please service the server... It's makese very dissapointed about digi line ...