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Line problem

Member
Posts: 1
Registered: ‎07-08-2018
Line problem - Seri Kembangan

Re: Line problem

Community Manager
Posts: 8,791
Registered: ‎20-04-2015
Our technical team will appreciate your feedback with the precise location and other details of the issue. Send in your feedback using MyDigi app in a simple and systematic way https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Line problem

Member
Posts: 2
Registered: ‎12-12-2019
I dont like digi rigth now already two days this problem come...i dont why can be like this..i hope digi cant fixed

Re: Line problem

Support
Posts: 4,311
Registered: ‎14-04-2015

Rolandolph, if the issue still persists, u may log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi > click Menu > Support > Network Coverage. Sorry for any inconvenience caused Smiley Sad

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 2 – 5 working days from ur report submitted.


 

Re: Line problem

Member
Posts: 1
Registered: ‎15-03-2020
Please fix the line problem, line always show 4g but very slow. Sometimes no coverage at all. Please digi make some action and fix this problem.

Re: Line problem

Support
Posts: 4,311
Registered: ‎14-04-2015

alfayyidh, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi > click Menu > Support > Network Coverage. Sorry for any inconvenience caused Smiley Sad Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 2 – 5 working days from ur report submitted.

Re: Line problem

Member
Member
Posts: 1
Registered: ‎18-03-2020
Line problem, can't call out or receive calls. Seremban area.

Re: Line problem

Support
Posts: 4,311
Registered: ‎14-04-2015

Nws, please inbox us ur full location details in Seremban for further checking and assistance on this. Tq.

Re: Line problem

Member
Posts: 1
Registered: ‎30-04-2020
After lightning in rain , my line gone. From night to now morning

Re: Line problem

Member
Posts: 1
Registered: ‎25-09-2020
The line problem is major problem to me please service the server... It's makese very dissapointed about digi line ...