13-07-2018 04:44 PM
Even its 4G, my data is very slow sometime no connection at all. at home the line for data is very slow. At office, both data and line coverage is slow. People sometime cannot reach me even the is a line show. please fixed this.
16-07-2018 09:00 AM
HI @Fazilapudin, sorry to hear about that. Perhaps you can provide us your home and office location and its network observations through MyDigi app: https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...
Digi technical team will appreciate your feedback for a better future network.
16-07-2018 01:52 PM
Helo DIGI, you nak suruh orang report guna DIGI APPS, You tahu tak, nak buka DIGI APPs pun tak lepas sebab no connection. Harap je line 4G tapi internet 0. Please la..we pay every months on time.
17-07-2018 09:57 AM
11-09-2019 02:27 PM
Walaupun menunjukkan 4G "signal Full Bar", namun saya tidak dapat menggunakan perkhidmatan data internet di kawasan Sibu dan Sri Aman, Sarawak bagi streaming, gaming, social media malah guna bukak pelayar versi "lite" pun tak dapat. Kalau awak tanya lokasi mana , mana-mana tempat saya berada di daerah tersebut saya tidak dapat guna perkhidmatan internet. Bolehkah anda terangkan apa masalah teknikal sebenarnya. Kalau ada ayat teknikal, boleh cari maksud dalam google.
16-09-2019 10:46 PM
17-09-2019 07:30 AM
Kami amat menghargai maklum balas anda, ZulkR25. Jika anda masih mengalami masalah yang sama sehingga kini, sila reportkan maklum balas rangkaian melalui applikasi MyDigi baru (Log in Mydigi > klik ikon Menu sebelah atas kiri> Support>Network Coverage) supaya siasatan lanjut boleh dilaksanakan. Hasil siasatan kes anda akan dikemaskinikan di bawah 'Status Kes Saya' di MyDigi ya. Terima kasih.
19-11-2019 08:03 PM
19-11-2019 08:08 PM - edited 19-11-2019 08:08 PM