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Issue with Porting Out from Digi

[ Edited ]
Member
Posts: 1
Registered: ‎22-12-2018
Hi Digi team,
I have the issue of porting out from Digi for the past few days. I have resubmit the order for multiple times but it keeps rejected by Digi with the reason 'one or more numbers didn't reply to the sms validation'. The problem is I never receive any validation sms at all prior to the rejection. How can I reply the sms?
Hope that u guys can assist me in this issue.
Thank you.