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Internet slow

Member
Posts: 3
Registered: ‎03-04-2017
4G and line slow. Please if you know network will congest. Do something!
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Re: Internet slow

Support
Posts: 2,005
Registered: ‎01-12-2016

Hi dashstrike, We value your feedback and we are upgrading our network services from time to time as we expand and improve our network coverage areas. Appreciate if you can send a report via MyDigi App to our network for further investigation and find out the actual reason. Click on Menu >> Support >> Email >> Select Category (Network Coverage). Our investigation findings about your case will be published under Case Status on MyDigi. For guidelines on how to submit your case via MyDigi, you may visit - http://goo.gl/RNWQ9s Thanks.

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Re: Internet slow

Member
Posts: 2
Registered: ‎09-09-2020
digi please my internet very weird... i can open google but when i open social media its 1kb...goohle youtube can reach up to 100kb...why this happen???? i report using my digi apps its say my connection is ok... it has been 5 day i cant play social media.... come on digi
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Re: Internet slow

Member
Posts: 2
Registered: ‎09-09-2020
please digi dooo something....i cant sit like this without internet.... i change from u mobile to digi because i believe tht digi very fast but......
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Re: Internet slow

Support
Posts: 467
Registered: ‎30-05-2019

Hi syafiqnakmarah, please PM to our Inbox, including your phone number, full address and more information if there is an issue that we can assist you. Thank You