13-06-2021 09:17 PM - edited 13-06-2021 09:23 PM
DIGI, all time when i m play a game on pc when using data tethering, after a couple of minute, internet stop or lagging. I need to open somting like youtube on my phone and connection resume again. What happened, did DIGI thought me on idle mode and disconnected me to reduce current global traffic? This is unecceptble and very frustating when using data tethering for Gaming! I m at Cheras Kuala Lumpur!
14-06-2021 09:39 PM
Hi RhythmZain. For checking and assistance with the network issue, please submit an official report via your MyDigi app ; Menu >> Support >> choose Network Coverage.
The report will be checked by our technical team and the result will be updated in the My Case Status in the Notes section.
Our apology for the inconvenience caused.
16-06-2021 01:01 PM
Honestly , the customer service is c-rap and they were only paid to copy paste stuff in this forum
Still , instead of complaining to them you can complain at here instead
Make a complaint on customer service as well
16-06-2021 10:07 PM
What kind of solution is this? I need some technical answer you guys from support team. DIGI is one of the most rich company in Malaysia, your leader please do somting!