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Internet Speed slow. Any chance of network disturbance occuring?

Member
Posts: 1
Registered: ‎14-11-2020

Hi,

I've been experiencing slow Internet speed since 10/11/2020. My phone show 4G+ but loading a youtube page is take so long (ofcourse my data is still available-purchased extra data, still having the issue). Even playing a 144p videos is taking forever (buffer). It was working fine before this. I already file a ticket in Digi App, but still haven't heard any news from your side. Im using a postpaid plan and my home wifi is using Digi Infinite 150. Both are having same issue.

Can you please do a check on this area: Platinum 3, Teluk kumbar,  Penang

Re: Internet Speed slow. Any chance of network disturbance occuring?

Support
Posts: 3,551
Registered: ‎10-04-2015

Hi Abbas123. Should the issue persists and for assistance, please submit an official report via your MyDigi app ; Menu >> Support >> choose Network Coverage.


The report will be received by our technical team and the result will be updated in the My Case Status in the Notes section.

 

Thank you.

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