14-10-2017 07:17 PM
15-10-2017 01:30 PM
If you are using prepaid, do you still have credit or is your credit expired?
16-10-2017 01:07 PM
Hello there DIGI, i got a full bar line and 3G icon but i cant make a call, sending/receive messages, and cannot use the internet at all..how to fix this?
Are you still facing this issue?
Sometimes it is an issue due to the phone which you are using. Like when you go to an area with no signal (like inside elevators, etc), the signal gets lost, but when you enter an area with proper signal, your phone somehow cannot reconnect to the network properly despite it showing full bars.
Normally, the way to resolve this is to restart the phone.
Hope this helps.
29-11-2018 04:18 AM
My line also slow. Prepaid 3g. Always stop connection these few days.. Playing game always lagging an need restart.. Too fade up. Play 1-2 mins then jammed no connection.. Before this everything fine.. What happened.?
29-11-2018 09:27 AM
@clarence, try to send in your location and network experience feedback through MyDigi app so that our technical team can assess on it. Thank you for your feedback. https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...