12-07-2018 06:20 AM
13-07-2018 09:58 AM
13-07-2018 02:59 PM
Now like go everywhere also bad internet connection in Selangor.
Same in 3g & 4g.
I facing slow internet at Shah Alam, Glenmarie.
Some time even unable to load a page...
My Friend with digi also facing the same problem.
Please solve ASAP!!!
13-07-2018 03:06 PM
Ivangiap, sorry to hear about this To assist u further on this, please inbox us ur full location details and phone number for further checking on this.
03-08-2019 09:53 PM
Just changed to other telco, DIGI is hopeless, no matter how many times you complaint the problem also will not solve, it is the infrastructure problem. Wait them upgraded then only switch back is the only way, they will keep asking you the problem and giving you excuses only.
20-11-2019 12:29 PM
20-11-2019 12:34 PM
Ben79, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi > click Menu > Support > Network Coverage. Sorry for any inconvenience caused
Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 2 – 5 working days from ur report submitted.