18-04-2020 10:49 PM
I get the emergency calls only on my prepaid digi number (0109639763).
I am getting the signal but I am not able to make any calls or recieve calls.
I have switched off my mobile mutiple times.. Removed my SIM card and replaced it couple of times.. Still doesn;t work.
Can you please help.
20-04-2020 07:44 AM
Hi manohar, As checked, no issue for this mobile number. Does other Digi user encounter a similar issue? If the issue is only happening for this number and after swap sim card into another device, we suspected the sim card issue.
You may walk-in to our self-service kiosk for SIM replacement. Kiosks located outside the Digi Store, LRT or family mart. Please note that officially there is a charge of RM10 for each SIM replacement transaction. The registered owner must present as the kiosk will need your MyKad and tumb print for verification purposes. Head on this link for more information-http://digi.my/poe. TQ.