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Disappointing 3G speed

Member
Posts: 2
Registered: ‎23-04-2016
Recently I've switched to Digi..LTE speed is working fine but 3G speed is sucks..I couldn't surf Internet and use social apps when signal turns to 3G..why would this happened..I thought Digi 3G speed is quite promising!!!

Re: Disappointing 3G speed

[ Edited ]
Super Contributor
Posts: 127
Registered: ‎23-04-2015

Can install gnet track and screenshot DiGi the site ID?

Else they just keep ask u to inbox their msg... frustrating

 

U can refer to my post at

http://community.digi.com.my/t5/3G-2G/Slow-3G-Speed-at-Parklane-OUG-KL/m-p/11100

 

BTW, i also complain to help@digi.com.my after i posted here.

God bless you..

 

u also can let me know the coordinate of your location. I can also help to check whether ur location is really far from tower or no Smiley Happy

Re: Disappointing 3G speed

Member
Posts: 2
Registered: ‎23-04-2016
How to surf with this speed???
image.png

Re: Disappointing 3G speed

Community Manager
Posts: 8,673
Registered: ‎20-04-2015

@patrick1314, kindly check your inbox and lodge an official report to Digi via help@digi.com.my. Sorry for the inconvenience caused.


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