24-08-2021 11:28 AM
30-09-2021 10:18 PM
Hi my port out from digi prepaid was rejected. it said sorry, your request was rejected, SOME OR more phone lines did not reply to our SMS validation.. Please call 0162211800 for help .
In fact i did type "Y" during the confirmation to leave digi.
i already ask hotlink to resubmt the request. Until today, i have not received any confirmatioon to leave.
Do help me to resolve this issue, as i would not want to go again queueing up in mobile centre.
my phone number 016-9249639
09-10-2021 07:51 PM
had requested port out recently , all outstanding bills paid , yet , still told me port-out fail due to some stupid magic numbers that doesnt appear on DIGI app , do explain and follow up please
11-10-2021 09:29 AM
lumminghon17, PM (inbox) us for checking.
22-11-2021 07:25 AM - edited 22-11-2021 07:31 AM
23-11-2021 08:37 AM
Hi Jia95. Based on record, your application was susccesful yesterday evening.